Jiffy Lube

4.5
1034 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Indianapolis. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
3998 S East St, Indianapolis, IN
46227, United States

Hours

Reviews

4.5
1,034 reviews
5 stars
800
4 stars
119
3 stars
30
2 stars
25
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Efficiency

Numerous reviews noted the quick service, with many customers expressing surprise at how fast their oil changes and other services were completed.

Pricing Concerns

Some customers felt that prices were higher than expected, even with discounts, leading to mixed feelings about value for money.

Service Quality

While most experiences were positive, a few customers reported issues with service quality, including incomplete work and perceived dishonesty.

Long-term Loyalty

Several customers mentioned being long-time patrons of Jiffy Lube, indicating a level of trust and satisfaction with the service over the years.
  • CM
    Cynthia Mcvay
    4 days ago
    5.0
    The staff at the store was exceptional. Super friendly, Answered all my questions and explain things in a way I could understand them. Made recommendations for things I need but did not pressure me to get them done. Service was very quick.
  • GG
    Gabe Gebru
    5 days ago
    5.0
    Best oil change, rear wiper blade change, & Headlights cleaning under an hour. Thank you Jiffy Lube Team!!
  • SW
    Stephanie And Keith Witt And Wise
    Nov 7, 2025
    5.0
    They are so polite and everyone works the whole time great crew!!! I will be going there everytime. Thank you jiffy lube….
  • JB
    J Barto
    Oct 31, 2025
    5.0
    Management staff is very courteous even when they are busy they communicate very well if they're missing an item that you need they make sure they get it quickly and installed and you back on the road. Always look for discounts online they're always happy to apply them. They even applied a discount that was better than theirs at a competitor and they honored it.
  • TP
    timmysun “timmysunpark213” parkford
    Oct 24, 2025
    4.0
    nice workers and seem competent. Seems they hire ladies to make customers feel more trusting of the place. Seems they also don't want to top off fluids unless you ask specifically like I did with washer fluid once I said it was low but they tried to tell me all my fluids were fine! Yes, i know my oil line level was low ( no refill or top off for already 2,000 miles and 40% of my oil life was left according to my read outs. They honestly didn't want to add more ( despite 4 workers and no other customers unlike Take 5 who top off all fluids no matter ( most of the time ) what- and they're the same price or less than Jiffy so I am going back to Take5 for better service and about or more locations as Jiffy! They offered a $20 discount but even after the discount they were more than Take 5 for the same service but Take 5 uses generic made in China high volume oil and Jiffy uses a better quality brand oil.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service