Jiffy Lube

4.8
1323 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in INDIANAPOLIS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
9825 Fall Creek Rd, Indianapolis, IN
46256, United States

Hours

Reviews

4.8
1,323 reviews
5 stars
1,202
4 stars
77
3 stars
15
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and helpful staff, highlighting their willingness to go above and beyond.

Efficiency

Many reviews noted the quick service and timely completion of oil changes and other services, often within 15-30 minutes.

Trustworthiness

Customers appreciated the honesty of the staff, with no pressure to upsell services, fostering a sense of trust in the business.

Long-term Loyalty

Numerous customers mentioned being long-term patrons, indicating high satisfaction and loyalty to this Jiffy Lube location.
  • RP
    ray peck
    Jan 6, 2026
    5.0
    I’ve been using this location for 20 years. They always do a good job and are Often than able to handle things other than oil changes, including filters, tire, rotations, and minor stuff . Very happy with them
  • HR
    Hilary Ricks
    Jan 5, 2026
    5.0
    The manager and crew are always very friendly and helpful. Manager tells me what else I need but never tries to push an up-sell on me.
  • NP
    Nancy Potterf
    Dec 31, 2025
    5.0
    Everyone was very upbeat, professional, respectful, helpful, kind, supportive, great people skills, great attitude. A model environment for other Jiffy Lube locations . Good news about great customer service travels unfortunately slower than bad customer service, but I’d have to say I was treated like I was the only one being taken care of . Genuine customer care comes rare in times like these but i definitely would give it a 10 stars . Everyone should use their store for OUTSTANDING customer support and customer service.
  • GM
    Gigi Monfreda
    Dec 26, 2025
    5.0
    The guys were super nice, and quick! They were open on Christmas Eve which I am so thankful for these guys are efficient and really nice!
  • DB
    Debbie B
    Dec 19, 2025
    5.0
    Marcus is a wonderful asset to have. He is VERY customer focused and caring. He kept me updated on my car. Great smile. He went above and beyond unlike the Jiffy Lube at Pendleton Pike and Sunnyside Rd. They were horrid hence why I went to Fall Creek and beyond so happy I did.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service