Jiffy Lube

4.8
1292 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in INDIANAPOLIS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
9825 Fall Creek Rd, Indianapolis, IN
46256, United States

Hours

Reviews

4.8
1,292 reviews
5 stars
1,172
4 stars
76
3 stars
15
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, professional, and attentive, providing excellent customer service.

Efficiency

Many customers noted the quick service, often being in and out within a short time frame.

Honesty

Customers appreciate the transparency and honesty of the staff, with no pressure to upsell unnecessary services.

Long-term Loyalty

Numerous reviews indicate that customers have been returning for years, highlighting trust and satisfaction with the service.

Professionalism

The team is frequently praised for their professionalism and competence in handling vehicle maintenance.
  • SW
    Susan Writt
    2 days ago
    5.0
    I love the staff at this location! Doug is always so friendly and positive. Efficient as well!
  • JV
    Joan Vanderbilt
    2 days ago
    5.0
    I have been going to Jiffy Lube on Fall Creek for about 20 years. My usual service request is for synthetic oil change and I know the whole car will get a good "once over" each time. I trust their advice: they are not in the business of "up-selling" their customers - and I really appreciate the high level of confidence this location has inspired over a long period of time. Also, they are very kind when I periodically need tires checked due to the TPMS light going on or for other small service issues that most automotive shops would charge for (and require an appointment). CONVENIENCE and TRUST: I would not go anywhere else!
  • JS
    Jim Shelley
    2 days ago
    5.0
    Above and beyond, this group of long term employees always do a great job, never oversell yet take care af everything you need.
  • AW
    Andrea Willis
    6 days ago
    5.0
    Doug and the rest of the team got my oil changed in record time and got me safely back on the road while I was on my lunch break, thanks again!
  • TW
    Tasha Wilson
    Nov 5, 2025
    5.0
    My entire experience was very professional friendly, inviting and knowledgeable. Matt took Great care of me and all of my service needs!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service