Jiffy Lube

4.6
679 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Indianapolis. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
7619 E 96th St, Indianapolis, IN
46256, United States

Hours

Reviews

4.6
679 reviews
5 stars
565
4 stars
46
3 stars
19
2 stars
14
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some customers praising the efficiency and friendliness of staff, while others reported issues with mistakes and lack of accountability.

Speed

Many customers appreciated the quick service, often completing oil changes in under 20 minutes.

Customer Service

Overall, customers noted friendly and helpful staff, although there were some complaints about rudeness from certain employees.

Pricing

Some customers felt the pricing was reasonable, while others expressed concerns about being overcharged or not being informed about costs upfront.

Attention to Detail

Several reviews highlighted issues with attention to detail, such as incomplete work or mistakes made during service.
  • RJ
    Rojen Jacob
    6 days ago
    4.0
    Team members are courteous and nice. Took my car, checked in and completed the work quickly. Only 4 stars because of how they left the car after the service. They fender cover they put on the fender actually left marks on the car. I needed to clean up when I got home. Seems like the magnets on these fender covers are dirty, which transfers to the car paint. Very noticeable on white car.
  • BH
    Beth Harrison
    6 days ago
    5.0
    Quick service. Positive staff interactions. They will always offer add-ons, but it is very low pressure. Coupons always available.
  • DW
    David W
    Nov 12, 2025
    4.0
    Great job and quick. I appreciated the discount they honored after some discussion but in the end a satisfied customer who will return
  • JR
    Jonathan Richards
    Nov 4, 2025
    1.0
    Worst experience have ever had with this company strongly suggest anybody that needs their oil change to avoid this location and go to other Jiffy Lube locations
  • AS
    Amgad Sourial
    Oct 23, 2025
    1.0
    I have a 2020 Honda CR-V that’s almost new. After getting an oil change at this location, I went home and found oil leaking all over my garage floor. The service was terrible, and it’s clear they have no experience or attention to detail. I will never go back there again

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service