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Jiffy Lube

4.6
(1611 reviews)

Business Details

6275 N Keystone Ave, Indianapolis, IN
46220, United States
(317) 259-4639
https://www.jiffylube.com/locations/in/indianapolis/3328

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in INDIANAPOLIS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
6275 N Keystone Ave, Indianapolis, IN
46220, United States

Hours

Reviews

4.6
1,611 reviews
5 stars
1,295
4 stars
172
3 stars
36
2 stars
35
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Service Speed

Numerous reviews noted the quick service, with many customers being in and out in under 20 minutes.

Mixed Experiences

While some customers had positive experiences, others reported issues such as upselling, poor communication, and vehicle problems after service.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that services were too expensive or not worth the cost.
  • SS
    Samantha Smith (sam)
    1 day ago
    5.0
    I always go to Jiffy Lube for service. At the Keystone location there is a lady named Kitty who is the most amazing mechanic. There's also a mechanic there named Samantha who is really good at her job and another mechanic named John. And he ring me up and took my coupon and walked me through everything that I needed for my car. I will never go anywhere else for service. Amazing 👏🏼 🤩
  • JB
    Joyce Burns
    Feb 24, 2026
    3.0
    The staff was very pleasant, however i specifically asked for a service, was told that it would be done and it didn't. Very disappointed as I've used this company many times in the past.
  • KM
    Kim Mccauley
    Feb 22, 2026
    1.0
    The staff was nice but I was told that the oil type for my vehicle prices started at $80 something so I was fine with that. When I went over my vehicle information and what oil I was going to use the technician didn’t tell me which oil types was available for my vehicle. She quoted me the highest price. I didn’t like that. Also if I am paying $80 - $100 for an oil change then the engine air filter should be included. No that was an extra $44! When I got home and left back out my check engine light was on. I couldn’t take it back that day because they closed at 5pm. Now I have to take my vehicle to the dealership to have it serviced. My engine light was not on prior to my appointment at this establishment. I will not be returning and I would like a refund due to one of your technicians did some type of damage to my vehicle to cause the engine light to come on. Now I have to take time off of work to get my vehicle fixed. This is so stressful!
  • TP
    Taylor Penn
    Feb 21, 2026
    1.0
    I have been a loyal jiffy lube customer for years, always recommend it but today has my first truly bad experience. The man helping me was feeding me a line of bs on the care my car needed. He was truly trying to sell me things I didn’t need and make up issues my car didn’t have. I just went in for a complimentary top off and tire air up. He was also incredibly rude. Recommend a different location.
  • BL
    Bob Locker
    Feb 9, 2026
    5.0
    Totally awesome experience. Had a battery die within warranty that I bought about 18 months prior at Jiffy Lube. Jiffy Lube replaced the battery free of charge or hassle and sent me on my way in less than 20 minutes. Typical of my experiences there. My Glendale Indianapolis branch hangs on to its employees for years....that should yell you something about the company....

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

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Certified March 01, 2026Yext Knowledge Graph
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