Jiffy Lube

4.7
1549 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in INDIANAPOLIS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
10520 E Washington St, Indianapolis, IN
46229, United States

Hours

Reviews

4.7
1,549 reviews
5 stars
1,281
4 stars
160
3 stars
46
2 stars
19
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Most customers praised the fast, efficient, and thorough service provided by the staff.

Customer Service

Many reviews highlighted the friendly and professional demeanor of the employees, contributing to a positive experience.

Pricing Concerns

Several customers expressed frustration over rising prices and perceived overcharging for services.

Mixed Experiences

While many had excellent experiences, some reported issues with service quality and staff knowledge.
  • SL
    Sabrina LaFontant-Athelus
    3 days ago
    5.0
    The staff was so very professional and kind to me! They let me know what I needed besides an oil change and took care of my car quickly and efficiently! I even got a little gift from one of the staff members! I had a great experience going to this Jiffy Lube!!!
  • AT
    Anitra Tyler
    Jan 5, 2026
    5.0
    My first visit to Jiffy Lube on Washington Street. Won't be going back to the dealership for oil changes! All staff were kind and professional. I felt welcomed. Cool experience! Thank you!
  • BH
    Barbara Harges
    Jan 3, 2026
    5.0
    I am pleased with the customer service and automotive service I have received from this location. I drive quite a bit so I have visited other Jiffy Lube locations in various cities throughout Indiana, by far this is the best location that fit my services needs and takes care of my vehicle like it's their own. I appreciate having a place that I can trust for their honesty and integrity 🙏! Thanks for all that you do!
  • FT
    Felicia Tucker
    Jan 3, 2026
    5.0
    I'm get good, service, coupons are always honored, helpful & knowledgeable staff I enjoy the Washington st Jiffy lube.
  • KL
    Kate Diaz de Leon
    Jan 2, 2026
    5.0
    I love the team at Jiffy Lube! Fast, friendly, and professional service. The staff was helpful, explained everything clearly, and didn’t try to upsell. I was in and out quickly and will definitely be back. Highly recommend!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service