Jiffy Lube

4.6
1409 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Indianapolis. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
7220 W 10th St, Indianapolis, IN
46241, United States

Hours

Reviews

4.6
1,409 reviews
5 stars
1,149
4 stars
129
3 stars
45
2 stars
23
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, professional, and helpful, contributing to a positive customer experience.

Efficiency

Many customers praised the quick and efficient service, often completing tasks in under 30 minutes.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, including feelings of being overcharged or experiencing price increases.

Service Quality

While most reviews highlighted excellent service, some customers reported issues with service quality, such as incomplete work or unnecessary upselling.

Cleanliness and Environment

The location is generally noted for being clean and well-maintained, enhancing the overall customer experience.
  • LM
    Lisa Morales
    5 days ago
    4.0
    Real nice, professional team here. They took quick care of my need. A little pricey but worth the great service
  • KW
    Kerri Williams
    Nov 11, 2025
    5.0
    Listen I got my car dropped off via tow truck and you guys didn't turn me away in my time of need. So seriously. Thank you so much.
  • JR
    Joseph Rohr
    Nov 8, 2025
    5.0
    This is the best Jeff Lube around. Folks are very pleasant. I will keep going to this location.
  • AW
    Aundrey Wright
    Nov 2, 2025
    1.0
    Customer service was nonexistent! My family stopped by after church to put air in a low tire. Normally, I would handle it myself, but since I was dressed up and didn’t want to get my clothes dirty, I figured I’d just go through the service bay and have it taken care of. There were no cars in either bay, and the technicians were standing outside talking. Instead of helping, they told me to air up my own tires on the side of the building and went right back to their conversation. Very disappointed in the level of service — definitely not what I expected. This experience is exactly why I’ll be taking my business to Valvoline from now on.
  • MM
    Michele Munns
    Oct 25, 2025
    1.0
    My stepson took my car to get an oil change on Friday November 24th 2025. He drove it to Louisville, then noticed the oil was leaking. He checked and it was bone dry. He popped the hood today and they left the cap off, and almost blew my engine.. if I could give zero stars for the west 10th st location I would. I will NEVER GO BACK THERE. Very incompetent oh and when he called they said the reviewed the video and didn't see anything on their part..bullshit. horrible customer service and incompetent

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service