Business Details
About
Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Indianapolis. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.
Location
Hours
Reviews
4.6
1,545 reviews
5 stars
1,216
4 stars
164
3 stars
61
2 stars
30
1 star
74
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers praised the quick and efficient service, often mentioning being in and out in under 30 minutes.
Professionalism
Overall, the staff were described as friendly, professional, and knowledgeable, although there were some isolated incidents of unprofessional behavior.
Pricing Concerns
Several reviews highlighted concerns about high prices for services, with some customers feeling that they were overcharged or that the service did not meet expectations for the price paid.
Quality Issues
There were multiple reports of service-related issues, such as improper installation of parts and lack of thorough inspections, leading to customer dissatisfaction.
- JHJim HelmerJan 5, 20261.0I went to Jiffy Lube to get an oil change and Lube of the ball joints on my truck. Jiffy Lube NO LONGER DOES LUBE.. And could Not shoot Grease in the squeaky ball joints. They need to change their name to Jiffy Oil, because the DON'T LUBE ANYMORE!!! And then wanted $91 just to change my oil.
- SMShanae MongerJan 5, 20265.0Customer service was awesome! They were quick, professional, offered good deals and I got a little complementary cup snuggly. I would go again!
- EHearl hutchinsDec 27, 20255.0Excellent customer service great speed and they’re very very polite
- SWSandy walkerDec 19, 20254.0Very professional and quick and they did suggest sales always room for improvement
- KTKeith TerrellDec 4, 20251.0Very slow. When I drove up they weren’t clear as to which bay to use. Not to mention it’s always taken longer than 15 minutes. I take my work truck there because I have to. I will never use for my personal vehicle. Too expensive and this location isn’t professional
Frequently Asked Questions About Jiffy Lube
How much does an oil change cost at Jiffy Lube?
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What services does Jiffy Lube in Indianapolis offer?
Jiffy Lube Indianapolis provides oil changes, windshield wiper replacement, filter replacement, tire rotation, battery service, and fleet vehicle maintenance, all performed by trained technicians.
Do I need to make an appointment for a service at Jiffy Lube Indianapolis?
No appointment is necessary; you can visit Jiffy Lube for vehicle inspection and service anytime during business hours without scheduling ahead.
How long does an oil change typically take at this Jiffy Lube location?
An oil change usually takes 15 minutes or less from start to finish, though adding other services or high customer volume may increase wait times.
What are the operating hours for Jiffy Lube at 5444 W 38th St, Indianapolis?
Monday through Friday, Jiffy Lube is open from 8:00 AM to 7:00 PM; Saturdays 8:00 AM to 5:00 PM; Sundays 9:00 AM to 5:00 PM. It is closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
How can I get a price estimate for an oil change at this Jiffy Lube?
You can obtain a personalized oil change quote by visiting the MyJiffyLube website or calling the local store, as prices vary based on vehicle specifications and location.
Does this Jiffy Lube location accept fleet vehicles?
Yes, Jiffy Lube services fleet vehicles and accepts most fleet credit cards; it partners with major fleet management companies and supports local fleets.
Are there any coupons or discounts available at the Indianapolis Jiffy Lube?
Jiffy Lube offers coupons which vary by location. You can check for current deals on their coupon page online or contact the store directly.
What nearby places can I visit while waiting for my car service at Jiffy Lube Indianapolis?
Nearby places include Always Shining Hand Car Wash for vehicle cleaning, Havana Cafe for Cuban cuisine, and Moller & 38 park for outdoor relaxation while your car is serviced.
Where can I find nearby services to complement my visit to Jiffy Lube at 5444 W 38th St?
Close to Jiffy Lube you'll find USPS and UPS Access Point locations for shipping needs, RadioShack and Best Buy for electronics, and CVS Pharmacy for convenience and health products.
Are there any nearby health or beauty services accessible from Jiffy Lube Indianapolis?
Yes, nearby health and beauty options include MINT dentistry | Indy West, ImmediaDent dental services, Flory Beauty Salon, and Unique Eyebrow Threading for beauty treatments.