Jiffy Lube

4.5
1444 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in INDIANAPOLIS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
355 N Shadeland Ave, Indianapolis, IN
46219, United States

Hours

Reviews

4.5
1,444 reviews
5 stars
1,128
4 stars
148
3 stars
61
2 stars
34
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the fast, friendly, and professional service provided by the staff.

Customer Care

Many reviews highlighted the staff's willingness to go above and beyond to assist customers, creating a welcoming atmosphere.

Efficiency

Numerous customers noted the quick turnaround time for oil changes and other services, often completed in under 20 minutes.

Pricing Concerns

Some customers expressed dissatisfaction with rising prices and perceived misleading coupon offers, although many felt the service was worth the cost.

Mixed Experiences

While many reviews were positive, a few customers reported issues with service quality, including problems with their vehicles post-service.
  • AI
    Arthur Oatts III
    4 days ago
    5.0
    Excellent customer service. Felt cared for and was treated like luxury. Definitely recommend and will return.
  • KL
    Kevin Lawrence
    5 days ago
    5.0
    The guys at this place were great, very upfront with me and knowledgeable about the car. Service was quick and friendly
  • MR
    Marla Rubalcava
    Nov 7, 2025
    5.0
    Always treated well at this location. Customer service was outstanding. Answered all my questions before I could even ask. Was in and out 20min tops. Was there during a weekday and mid morning.
  • CB
    Corey Bernstein
    Nov 3, 2025
    5.0
    Happened to go in on Halloween afternoon - the woman who greeted me at pull in was exceptionally welcoming and informative. The manager was equally friendly and social. The rest of the team was on point and services were rendered quick and efficiently apart from filters that were out of stock. Very helpful team and overall pleasant store experience.
  • MC
    Michael Corydon
    Nov 3, 2025
    3.0
    The upselling is a little ridiclous. Not to mention the associates talk incredibly fast & mumble so you will just agree before you know what happened. After I turned down all of the upsales they finished pretty quickly. They did over inflate my tires making my sensor go off again. I had to release about 3-6.5 psi from all 4 tires. Not sure why they felt that was necessary.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service