Jiffy Lube

4.7
885 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Indianapolis. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
7012 Georgetown Rd., Indianapolis, IN
46268, United States

Hours

Reviews

4.7
885 reviews
5 stars
759
4 stars
75
3 stars
8
2 stars
11
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by the staff, with several mentioning specific employees who went above and beyond.

Service Quality

While many reviews highlighted quick and efficient service, there were notable complaints about upselling tactics and instances of poor service leading to vehicle issues.

Trust Issues

Several customers expressed concerns about being misled regarding necessary repairs and upselling, leading to a loss of trust in the service.

Mixed Experiences

Feedback varied widely, with some customers having excellent experiences while others reported significant issues, including damage to their vehicles.
  • SP
    Samuel Prescott
    1 day ago
    4.0
    A wonderful team great guys
  • JF
    Jax F
    Dec 26, 2025
    5.0
    Anytime I've been at this location everyone has been helpful and friendly. My questions are always answered, and they only tell me what I need and never try to sell me anything I'm not due for. If I cannot get the add ons at that time I make sure to come back when I can get them. Brandon and Josh always go above and beyond to help. Thank you for all your hard work.
  • JS
    Jaton Stevenson
    Dec 22, 2025
    5.0
    Iive been going to jiffy lube for over 10 years but my experience on dec 19 2025 was one of the best I had! The technician Charles went above and beyond to give me customer service which was great! I will definitely be back for other services
  • CP
    Chris Pruitt
    Dec 17, 2025
    5.0
    These gentlemen went above and beyond to make sure I had an amazing experience. Good crew!!
  • HR
    Happy Rockhound
    Dec 4, 2025
    5.0
    Entire team on Georgetown Road was extremely professional, efficient, orderly, friendly, knowledgeable, educational. I've gone to various locations in the past and was never as impressed with the crew as I was here. Outstanding fine work from an outstanding fine team! Thank you for being so thorough on my car, while I sat in it, which was so convenient to me personally. Thank you for educating me too on my steering wheel computer settings, since this old lady was lost on, until after my visit. I'll be back only to this location here on out. Do keep up the impressive work!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service