Many customers praised the friendly and helpful staff, particularly highlighting individuals like CJ and Fermin for their exceptional service.
Service Efficiency
Customers appreciated the quick turnaround for tire repairs and other services, often noting that their vehicles were serviced faster than expected.
Appointment Management
Several reviews indicated issues with appointment scheduling and management, with customers expressing frustration over rescheduled or canceled appointments.
Trustworthiness
Some customers reported feeling taken advantage of with upselling practices and questioned the integrity of service recommendations.
Overall Satisfaction
Despite some negative experiences, many long-term customers expressed loyalty and satisfaction with the quality of service received over the years.
MM
Matt McCreery
6 days ago
5.0
CJ is the best. Love the customer service. Always honest and on time.
CS
Carmen Smith
Nov 10, 2025
5.0
Just wanted to shout out the staff at this Goodyear location. This was the most pleasant experiences with customer service I've had in a while. The manager (CJ) is one of the nicest people I've met. Conversing with her while I waited on my vehicle made my day! Being able to laugh while spending money these days is rare lol! Good Job Goodyear! Great team! I'm already a loyal customer :)
-C.S. .
NT
Nicole Tanksley
Oct 23, 2025
5.0
These guys have been super awesome and took excellent care of me. Highly recommend 👌