Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Indianapolis, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Indianapolis location today.
Location
Hours
Reviews
4.3
393 reviews
5 stars
273
4 stars
50
3 stars
17
2 stars
7
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees like Brock, Jonas, and Nora for their exceptional service.
Rental Process
The rental process was often described as seamless and efficient, with quick transactions and clear communication.
Vehicle Quality
Customers consistently noted that the vehicles were clean, well-maintained, and met their needs.
Reservation Issues
Several reviews mentioned problems with reservations not being honored or vehicles not being available, leading to frustration.
Mixed Experiences
While many had positive experiences, there were notable complaints about poor customer service and unprofessional behavior from some staff members.
- JTJon ThompsonNov 3, 20255.0Brock was cool, calm and collected. I appreciate his service and ability to make everything flow as it should.
- CRCharles RyderOct 27, 20255.0I rent from the downtown location often for work, and they deliver great customer service every time!
- NSNancy Olmos SanchezOct 26, 20255.0The staff was very friendly and helpful. It was a very fast and easy process.
- D1DGoddess 11Oct 14, 20255.0Great experience. I really appreciated them for working with me !
- TBTAMICA BONNEROct 4, 20255.0My experience was good walked in got my car he was quick he was nice and I drove off no complaints here and I will be back thank you
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown Indianapolis?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is the Enterprise Rent-A-Car location in Downtown Indianapolis?
The location is at 143 E Market St, Indianapolis, IN 46204.
What are the operating hours for Enterprise Rent-A-Car in Downtown Indianapolis?
Enterprise is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and Sundays from 10:00 AM to 2:00 PM.
How can I reserve a rental car at the Enterprise Rent-A-Car Downtown Indianapolis location?
You can reserve your rental car online at Enterprise's website or visit the location directly to book.
What payment options are accepted at this Enterprise Rent-A-Car?
Accepted payment methods include American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any special weekend rates?
Yes, Enterprise features great weekend rates which can be booked online via their special deals page.
Is Enterprise Rent-A-Car Downtown Indianapolis accessible via public transportation?
Yes, the IndyGo Customer Service Center and Indygo Public Transportation are nearby, making it convenient for customers to reach the rental location.
Are there parking options close to Enterprise Rent-A-Car in Downtown Indianapolis?
Yes, Express Parking and Indiana Parking Garage are nearby for convenient parking when visiting Enterprise.
What nearby amenities can I visit before or after renting a car at Enterprise Rent-A-Car?
You can visit local eateries like Potbelly sandwich shop and the Icon Lounge 148 for dining and entertainment near the rental location.
Does Enterprise Rent-A-Car Downtown Indianapolis offer airport pick-up services?
Yes, airport pick-up is among the services offered to make your rental experience more convenient.