Enterprise Rent-A-Car

4.2
382 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
Get DirectionsCallWebsite

Business Details

1202 E Stop 12 Rd, Indianapolis, IN
46227, United States
(317) 881-3774
https://www.enterprise.com/en/car-rental/locations/us/in/indianapolis-e-stop-rd-12-0807.html
GoogleFacebookTwitter

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Indianapolis, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our East Stop Road 12 location today.

Location

Enterprise Rent-A-Car
1202 E Stop 12 Rd, Indianapolis, IN
46227, United States

Hours

Reviews

4.2
382 reviews
5 stars
263
4 stars
41
3 stars
22
2 stars
11
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Reservation Issues

Several reviews mentioned problems with reservations, including overbooking and lack of vehicle availability despite confirmed bookings.

Vehicle Quality

Feedback varied on vehicle conditions, with some customers reporting clean and well-maintained cars, while others noted issues like dirty or damaged vehicles.

Communication Problems

Customers expressed frustration over poor communication regarding reservations and vehicle availability, leading to dissatisfaction.
  • CZ
    Cung Zt
    5 days ago
    5.0
    Good rental enteriprise
  • MC
    Melynda Carson
    Dec 2, 2025
    1.0
    RENTER BEWARE!!! If I could give negative stars for this company I'd surely choose that option. Enterprise customer service overbooks reservations in hopes that some customers will become a "no-show" therefore eliminating customers incurring penalty fees for failure to appear for rental. Which means even if you have a reservation this DOES NOT guarantee that your vehicle of choice will be available to you once you show up at your pickup time. You have to wish on a hope & a prayer that you'll receive your preferred vehicle otherwise be prepared to spend HOURS searching high & low at other ENTERPRISE branches & not receiving any call backs from customer service for well over 5 hours for a possible resolution. If you decide to go with ENTERPRISE I suggest you pick up a soon as they open that morning or attempt pick up your rental DAYS in advance. HORRIBLE experience, shame on you ENTERPRISE for the way you decide to do business
  • JR
    Jean D'Amour Rugamba
    Nov 19, 2025
    5.0
    Very exemplary rental company
  • LM
    Liyah Mofokeng
    Oct 27, 2025
    5.0
    Staff at Indiana rental place where so friendly towards me and the staff at Connecticut were super nice to me. I appreciate the service I received from enterprise.
  • SL
    Stetson Leach
    Oct 18, 2025
    5.0
    Bryson and the team at Stop 12 enterprise are top notch. Vehicle was clean and ready to go and exactly what we wanted. Great customer service always. Thank you so much.
Read more reviews on Google

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car on E Stop 12 Rd?

Enterprise offers a wide range of vehicles, including cars, vans, and luxury cars, with flexible rental options to fit your needs.

What are the operating hours for Enterprise Rent-A-Car at East Stop Road 12?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.