Enterprise Rent-A-Car

4.2
379 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1202 E Stop 12 Rd, Indianapolis, IN
46227, United States
(317) 881-3774
https://www.enterprise.com/en/car-rental/locations/us/in/indianapolis-e-stop-rd-12-0807.html
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About

Car Rental AgencyVan Rental
Need a rental car in Indianapolis, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our East Stop Road 12 location today.

Location

Enterprise Rent-A-Car
1202 E Stop 12 Rd, Indianapolis, IN
46227, United States

Hours

Reviews

4.2
379 reviews
5 stars
262
4 stars
41
3 stars
21
2 stars
11
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting excellent service and quick processes.

Vehicle Quality

Feedback on vehicle cleanliness and condition was mixed; while some reported well-maintained cars, others noted issues with dirty or damaged vehicles.

Reservation Issues

Several customers experienced problems with reservations, including unavailability of requested vehicles and last-minute cancellations.

Communication

Customers expressed frustration with communication issues, particularly regarding reservation confirmations and availability.

Overall Experience

While many had positive experiences, a significant number of reviews highlighted serious concerns, leading to mixed overall satisfaction.
  • JR
    Jean D'Amour Rugamba
    4 days ago
    5.0
    Very exemplary rental company
  • LM
    Liyah Mofokeng
    Oct 27, 2025
    5.0
    Staff at Indiana rental place where so friendly towards me and the staff at Connecticut were super nice to me. I appreciate the service I received from enterprise.
  • SL
    Stetson Leach
    Oct 18, 2025
    5.0
    Bryson and the team at Stop 12 enterprise are top notch. Vehicle was clean and ready to go and exactly what we wanted. Great customer service always. Thank you so much.
  • JH
    Jeremy Hall
    Oct 18, 2025
    5.0
    Shawn was so good I got a car from them and I had a problem went back Shawn was professional we told them within ten minutes I was in a new car ...thanks Enterprise
  • RS
    Ryne Sebastian
    Oct 14, 2025
    5.0
    Everyone was very helpful And courteous. There were no issues dropping off or picking up. I will definitely use them again.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car on E Stop 12 Rd?

Enterprise offers a wide range of vehicles, including cars, vans, and luxury cars, with flexible rental options to fit your needs.

What are the operating hours for Enterprise Rent-A-Car at East Stop Road 12?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.