Business Details
About
Car Rental AgencyVan Rental
Renting a car at Indianapolis International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Indianapolis International Airport today.
Location
Enterprise Rent-A-Car
7801 Col H Weir Cook Mem Dr, Indianapolis, IN
46241, United States
Hours
Reviews
4.1
865 reviews
5 stars
554
4 stars
106
3 stars
50
2 stars
26
1 star
129
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting their professionalism and efficiency throughout the rental process.
Reservation Issues
Several reviews highlighted problems with honoring reservations, including instances where customers arrived to find no cars available despite confirmed bookings.
Vehicle Quality
Feedback indicated mixed experiences with vehicle quality, with some customers receiving cars that were not in good condition or did not match their reservations.
Communication Problems
Customers expressed frustration over poor communication regarding reservation confirmations and vehicle availability, leading to significant inconveniences.
Overall Experience
While many customers reported positive experiences, there were notable complaints about service failures that led to dissatisfaction, particularly regarding the handling of reservations.
- PWPat Woods2 days ago5.0Great experience at Enterprise at the airport in Indy. Super helpful and friendly staff.
- YKYeswanth Kumar KNov 14, 20255.0Excellent service, great cars and exceptional customer satisfaction.
- AAAlexaNov 11, 20255.0Fast and easy pickup/return process without compromising customer service. I look forward to renting from them again!
- TITaylor IttnerNov 10, 20251.0Impossible to get a hold of a person on the phone.
- JNJoshua NordNov 5, 20251.0Enterprise failed to honor my confirmed and checked-in reservation, and told me this is standard operating procedure for them. Their online system accepts reservations, but there is no guarantee or expectation that a car will be available. Terrible service. As Seinfeld said: "You know how to take the reservation, you just don't know how to hold the reservation. And that's really the most important part of the reservation: the holding. Anyone can just take them".
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car at Indianapolis International Airport?
You can choose from a wide selection including compact cars, passenger vans, family SUVs, and more.
What are the operating hours for Enterprise Rent-A-Car at Indianapolis International Airport?
The rental office is open daily from 5:00 AM to 11:59 PM, with a brief closure between 2:00 AM and 5:00 AM.
How can I make a reservation for a rental car at this location?
Reservations can be made online at Enterprise's official website for the Indianapolis International Airport location.
What payment methods are accepted at Enterprise Rent-A-Car at Indianapolis International Airport?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any special deals?
Yes, there are great weekend rates available. You can book these specials through their website.
Is Enterprise Rent-A-Car at Indianapolis International Airport open every day of the week?
Yes, it operates seven days a week with consistent hours each day.
Are there other car rental agencies near Enterprise Rent-A-Car at Indianapolis International Airport?
Yes, nearby car rental agencies include National Car Rental, Alamo Rent A Car, Sixt Rent a Car, Thrifty Car Rental, Payless Car Rental, Budget Car Rental, Avis, Dollar Car Rental, and Budget Rent A Car.
How can I use nearby transit stations like the Ground Transportation Center to access Enterprise Rent-A-Car?
You can use the Ground Transportation Center at Indianapolis International Airport, located nearby, to easily reach Enterprise Rent-A-Car when arriving by bus or shuttle.
What nearby airport terminals or services should I know about when renting a car here?
Nearby terminals include the Delta Terminal and services like baggage claim and Frontier Ticket Counter, making it convenient to pick up your rental car after your flight.
Are there places to eat near Enterprise Rent-A-Car at the Indianapolis International Airport?
Yes, you can visit nearby eateries such as Bento Sushi and Ben’s Soft Pretzels for food options before or after your rental experience.