Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Indianapolis, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lafayette Road location today.
Location
Hours
Reviews
4.2
558 reviews
5 stars
377
4 stars
65
3 stars
31
2 stars
21
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of individual employees who provided exceptional service.
Reservation Issues
Several reviews highlighted problems with vehicle availability, including last-minute cancellations and unfulfilled reservations, leading to customer dissatisfaction.
Cleanliness and Vehicle Quality
Most customers reported that the vehicles were clean and well-maintained, although a few mentioned issues with specific cars, such as unpleasant odors.
Efficiency
Customers appreciated the quick and efficient service during the rental process, including easy check-in and check-out experiences.
Mixed Experiences
While many reviews were positive, some customers expressed frustration with inconsistent service, particularly regarding how they were treated based on the nature of their rental (personal vs. insurance).
- PCPat CoderOct 31, 20251.0Was do an upgrade needed for my work and was blown off day after day at the branch and corp office
- OMOra MarkeyOct 25, 20255.0I had such a great experience with my rental experience at Enterprise, from being picked up at the repair shop to entering the office and made to feel welcomed, to the ease of the transactions and the return of the vehicle! No doubt, Enterprise will be my go to for my rental needs 🥰
- VSVeejay SsudhanOct 12, 20255.0My go to place for any rentals. Chris and his team is very customer focused and always available to assist.
- PCPierre ChambersOct 11, 20255.0Great satisfied customer choose enterprise over all
- JKJulie KeithOct 8, 20255.0Enterprise Rent-A-Car on Lafayette Road in Indianapolis was a very good place to do business. The staff were very kind and helpful with my car rental needs.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Indianapolis offer?
Enterprise Rent-A-Car offers a wide range of vehicles including luxury cars and vans, flexible rental options, and airport pick-up services.
Where is Enterprise Rent-A-Car located in Indianapolis?
Enterprise Rent-A-Car is located at 5110 Lafayette Rd, Indianapolis, IN 46254.
What are the operating hours of Enterprise Rent-A-Car on weekends?
On Saturdays, Enterprise Rent-A-Car is open from 9:00 AM to 12:00 PM, and on Sundays from 12:00 PM to 4:00 PM.
Does Enterprise Rent-A-Car at Lafayette Road accept credit cards?
Yes, they accept American Express, Discover, MasterCard, and Visa along with cash and checks.
How can I make a reservation with Enterprise Rent-A-Car at the Lafayette Road location?
You can reserve your rental car online at http://enterprise.com/reserve or visit their specific reservation page linked from their website.
Is the Enterprise Rent-A-Car location on Lafayette Road woman-owned and do they offer military discounts?
Yes, this Enterprise Rent-A-Car location is woman-owned and offers discounts for active military members.
What nearby car rental agencies can customers find near Enterprise Rent-A-Car on Lafayette Road?
Customers can find Alamo and another Enterprise Rent-A-Car location nearby for additional car and truck rental services.
What dining options are near the Enterprise Rent-A-Car at Lafayette Road for customers to enjoy before or after renting?
Nearby dining options include Shani's Secret Chicken, Chapati (Pakistani and Indian cuisine), Los Chilaquiles (Mexican restaurant), and Jack's Pizza.
Are there any nearby accommodations near Enterprise Rent-A-Car on Lafayette Road for customers traveling to Indianapolis?
Yes, the Quality Inn & Suites Indianapolis Northwest is close by for customers needing nearby lodging.
What nearby services are accessible to customers renting from Enterprise Rent-A-Car at Lafayette Road?
Customers can access nearby services like KeyMe Locksmiths for locksmith needs, Western Union for money transfers, and LibertyX Bitcoin ATM for cryptocurrency transactions.