Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Indianapolis, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our East Gate location today.
Location
Hours
Reviews
4.2
775 reviews
5 stars
535
4 stars
84
3 stars
36
2 stars
25
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with several mentioning specific employees who provided exceptional service.
Reservation Issues
Numerous reviews highlighted problems with vehicle availability, including last-minute cancellations and not having the reserved vehicle upon arrival.
Mixed Experiences
While some customers had positive experiences, others reported rude service and poor management, leading to frustration and dissatisfaction.
Communication Problems
Several customers experienced long wait times on the phone and issues with staff not answering calls, contributing to negative experiences.
Rental Quality
Feedback varied on the quality of rental vehicles, with some customers expressing satisfaction while others reported receiving vehicles in poor condition.
- CCCarolyn CummingsNov 15, 20252.0I schedule/reserved for a full/ premium suv day in advance just to be told 1 hr prior to appointment time there was no vehicle available and they other options but are going out on a first come basis upon my arrival there was no type of accommodation for the mishaps or anything highly disappointed most likely wont return to location.
- OGOla GilreathNov 12, 20255.0Really awesome experience as always I've always used enterprises as well as my parents This time there wasn't the vehicle available that was supposed to be and they actually brought it all the way to our front door very friendly People
- SSSarahNov 3, 20255.0The staff at Enterprise on Shadeland are always super nice, professional, and helpful. Sidenote: This is no way any reflection on Enterprise or the staff, but I DO NOT like Mazdas! I will always rent from Enterprise just DO NOT put me in a Mazda!
- DGdontae grantNov 1, 20255.0You guys always there when I need you. Great service and variety of vehicles. Thank you
- EGErika GrahamOct 23, 20255.0They were quick efficient and accommodated my last minute modification to my rental time!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Indianapolis?
Enterprise Rent-A-Car in Indianapolis offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is the Enterprise Rent-A-Car location in Indianapolis?
The Enterprise Rent-A-Car is located at 1704 N Shadeland Ave, Indianapolis, IN 46219.
What are the business hours for Enterprise Rent-A-Car at the East Gate location?
The rental office is open Monday to Friday from 8:00 AM to 6:00 PM and on Saturdays and Sundays from 9:00 AM to 2:00 PM.
Does Enterprise Rent-A-Car in Indianapolis offer airport pickup?
Yes, Enterprise Rent-A-Car at the East Gate location provides airport pick-up services for your convenience.
How can I make a reservation with Enterprise Rent-A-Car in Indianapolis?
You can reserve your rental car online at Enterprise's website or visit the reservation URL: https://www.enterprise.com/en/car-rental-locations/us/in/indianapolis-east-gate-0833.html.
What payment methods does Enterprise Rent-A-Car accept?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa payment methods.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, Enterprise offers great weekend rates and discounts for active military personnel. You can check their current deals at their official website.
Is there a nearby restaurant where I could eat before or after picking up my rental car?
Yes, Red Lobster, a seafood and American restaurant, is nearby where you can enjoy a meal before or after your car rental visit.
Are there other automotive services or car dealerships near the Enterprise Rent-A-Car location?
Yes, nearby places include Enterprise Car Sales, Ray Skillman Northeast Mazda, Blossom Automotive, and Quality Used Vehicles if you need automotive parts or services.
What nearby businesses could assist if I need personal care or home health services while renting a car?
Nearby businesses such as Angels To Your Door and Prime Time Home Care Agency offer home health and personal care services near Enterprise Rent-A-Car.