Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Indianapolis, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our East Gate location today.
Location
Hours
Reviews
4.2
783 reviews
5 stars
541
4 stars
84
3 stars
35
2 stars
25
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their willingness to assist and accommodate needs.
Reservation Issues
Several reviews mentioned problems with vehicle availability, including last-minute cancellations and not having the reserved vehicle upon arrival.
Mixed Experiences
While some customers had outstanding experiences, others reported poor service and unprofessional behavior from staff, leading to frustration.
Communication Problems
Customers frequently noted difficulties in reaching the location by phone and receiving timely responses.
Vehicle Quality
Feedback on vehicle quality was generally positive, with mentions of clean and well-maintained cars, although there were isolated complaints about specific vehicles.
- SDShabria Drake6 days ago5.0Going to this location was the best after going to two other company’s area the city and stoping here 20 mins before closing I was able to get a great suv for a perfect price ! Andrea was great help and her team ! Definitely recommend coming back !
- LPLonnie PerryDec 26, 20255.0We recently visited the Enterprise Rent-A-Car on Shadeland Ave to pick up a vehicle while our car was being repaired, and the entire experience was outstanding. The insurance company handled the reservation, which made the process incredibly easy for us, and Enterprise took it from there with exceptional professionalism. The team at this location delivers top‑notch service from start to finish. Check‑in was quick, the staff were friendly and efficient, and they made sure we received a vehicle that perfectly met our needs. They offer a great selection of clean, well‑maintained cars, SUVs, and other rental options, making it easy to find the right fit for any situation. What really stood out was the thoughtful follow‑up after we picked up the car. A small gesture that made a big difference and showed how much they value their customers. Highly recommend this Enterprise location for its excellent service, smooth process, and quality vehicles. They truly make a stressful situation much easier.
- SHSteven HarrisDec 26, 20251.0Me: Makes reservation a week in advance for a luxury sedan for the mountains. Enterprise rep: here's a mini van What type of crappy company can't keep track of their available inventory
- ABAsiah BDec 23, 20255.0If you ever want to rent a car and you dont know about enterprise. Choose enterprise they will get you all the way together. Great customer service!
- TCTim CrawfordDec 21, 20255.0Had a pleasant experience at the 1704 Shadeland Enterprise in Indianapolis. D Pittman has a great attitude and I appreciate that
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Indianapolis?
Enterprise Rent-A-Car in Indianapolis offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is the Enterprise Rent-A-Car location in Indianapolis?
The Enterprise Rent-A-Car is located at 1704 N Shadeland Ave, Indianapolis, IN 46219.
What are the business hours for Enterprise Rent-A-Car at the East Gate location?
The rental office is open Monday to Friday from 8:00 AM to 6:00 PM and on Saturdays and Sundays from 9:00 AM to 2:00 PM.
Does Enterprise Rent-A-Car in Indianapolis offer airport pickup?
Yes, Enterprise Rent-A-Car at the East Gate location provides airport pick-up services for your convenience.
How can I make a reservation with Enterprise Rent-A-Car in Indianapolis?
You can reserve your rental car online at Enterprise's website or visit the reservation URL: https://www.enterprise.com/en/car-rental-locations/us/in/indianapolis-east-gate-0833.html.
What payment methods does Enterprise Rent-A-Car accept?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa payment methods.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, Enterprise offers great weekend rates and discounts for active military personnel. You can check their current deals at their official website.
Is there a nearby restaurant where I could eat before or after picking up my rental car?
Yes, Red Lobster, a seafood and American restaurant, is nearby where you can enjoy a meal before or after your car rental visit.
Are there other automotive services or car dealerships near the Enterprise Rent-A-Car location?
Yes, nearby places include Enterprise Car Sales, Ray Skillman Northeast Mazda, Blossom Automotive, and Quality Used Vehicles if you need automotive parts or services.
What nearby businesses could assist if I need personal care or home health services while renting a car?
Nearby businesses such as Angels To Your Door and Prime Time Home Care Agency offer home health and personal care services near Enterprise Rent-A-Car.