Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Indianapolis, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Speedway location today.
Location
Hours
Reviews
4.3
299 reviews
5 stars
200
4 stars
48
3 stars
11
2 stars
6
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by staff, particularly mentioning individuals like Cassidy, Moe, and Doug for their exceptional assistance.
Vehicle Availability
Several reviews highlighted issues with vehicle availability, including instances where customers arrived to find their reserved cars were not available.
Cleanliness
While many customers noted that vehicles were clean, there were also complaints about receiving dirty cars, indicating inconsistency in vehicle preparation.
Quick Process
Customers frequently mentioned the quick check-in and check-out process, appreciating the efficiency of the rental experience.
Mixed Experiences
Some reviews reflected negative experiences, particularly regarding communication issues and rude staff, suggesting a need for improvement in customer interactions.
- JDJohn Docktor4 days ago5.0Friendly & fast service!
- BEBrandon EllingtonNov 12, 20255.0Cassidy from w 16th street is the best 👌 she is so sweet and definitely has the customer's best interest at heart. Thanks you again! 10/10
- HCHilary CainNov 11, 20255.0Car overheated on Friday evening had to get a car right away for the next few days till it was fixed, made my reservation online, Cassidy checked me in and checked me out She had great customer service skills and did a wonderful job!
- ARAddie RobinsonOct 9, 20255.0I was able to get a rental vehicle without any issues. Cassidy was great. She got me in and out of the office in little time. She explained the process to me regarding the rental car. We did a walk around the vehicle. Cassidy is super sweet and excellent to work with. I can't recommend her enough. Cassidy thanks for your excellent customer service as this is super important, it is the driving force of businesses.
- JDjohnetta DavisSep 24, 20255.0I was completely satisfied one problem car.I ordered was not there but they did their best to make it right so can't hold them responsible because the car didn't come in.She gave us excellent service though
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car Speedway location located?
Enterprise Rent-A-Car Speedway location is located at 3115 W 16th St, Indianapolis, IN 46222, USA.
What are the operating hours of Enterprise Rent-A-Car in Indianapolis?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of vehicles does Enterprise Rent-A-Car offer at the Speedway location?
They offer a wide range of vehicles including cars, vans, and luxury rentals with flexible rental options.
How can I make a reservation at Enterprise Rent-A-Car in Indianapolis?
You can reserve your rental car online through their reservation page at https://www.enterprise.com/en/car-rental-locations/us/in/indianapolis-speedway-0832.html
What payment methods are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car Indianapolis offer discounts?
Yes, they provide discounts for active military members.
Is Enterprise Rent-A-Car in Indianapolis owned by women?
Yes, this location is woman-owned.
What nearby restaurants can I visit around Enterprise Rent-A-Car Speedway location?
Nearby restaurants include Che Chori, Captain Jay's, King Ribs Bar-B-Q, Tantibraids, Tamales Etc, Rally's, Subway, and Popeyes® Louisiana Kitchen.
Are there convenient places to withdraw cash or use Bitcoin ATMs near Enterprise Rent-A-Car?
Yes, you can find GetCoins Bitcoin ATM and LibertyX Bitcoin ATM nearby for your cryptocurrency and cash withdrawal needs.
What nearby attractions or points of interest can I visit before or after renting a car at Enterprise?
You might consider visiting local youth organizations such as Respect Academy or Friendship Westside Center, or attending services at nearby churches including St. Stephen Bulgarian Eastern Orthodox Church, Church of the Living God, or Friendship Missionary Baptist Church.