Brand Certified
Enterprise Rent-A-Car
4.3(317 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
3115 W 16th St, Indianapolis, IN
46222, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(317) 632-2214
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/in/indianapolis-speedway-0832.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Indianapolis, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Speedway location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.3
317 reviews
5 stars
218
4 stars
47
3 stars
12
2 stars
6
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Cassidy and Justin for their exceptional service.
Cleanliness
Several reviews highlighted the cleanliness of the vehicles, although there were some complaints about specific instances of dirty cars.
Reservation Issues
There were multiple reports of problems with reservations, including unavailability of reserved vehicles and poor communication regarding bookings.
Pricing Transparency
Customers appreciated the transparent pricing, noting that the rates shown during booking were consistent at checkout without hidden fees.
Mixed Experiences
While many had positive experiences, some customers reported negative interactions, particularly with staff at certain locations, indicating inconsistency in service quality.
- FFFrancesca3 days ago5.0If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
- PSParminder SinghFeb 14, 20265.0Cassidy and justin did great job at the last moment because there was no clean car and they clean right away and handover me the keys i appreciate it
- AKA KFeb 12, 20265.0I had the most amazing experience with this Enterprise office. It's been an awful week juggling childcare, work, and insurance claims after one of our family vehicles was totaled, and I was dreading loading my kids (and their car seats) into a shuttle in the cold just to pick up a rental. When I explained the situation, the team immediately offered to deliver the car to me. It arrived within 10 minutes, and the whole process took less than 5 minutes, all without having to drag my kids out into the cold. This was truly top-tier customer service at a moment when I really needed it. Thank you to the entire Enterprise team for going above and beyond!
- MFMr. World FreeFeb 4, 20265.0I have delt with the west 16th st location for a few years and has never had any issues. The current staff, Cassi and the other staff members were very professional.
- YBYalonda BuchananJan 9, 20265.0Everyone can have a bad day and i had one but thank God for Justin he made sure I was satisfied with everything and made sure my first experience at this location wouldn't be my final look at this location and I totally appreciate that big ups to Justin
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Certified March 01, 2026Yext Knowledge Graph
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