Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Indianapolis, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Washington Street location today.
Location
Hours
Reviews
4.3
423 reviews
5 stars
305
4 stars
45
3 stars
16
2 stars
10
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and professional service provided by staff, with many specific mentions of individual employees who went above and beyond.
Reservation Issues
Several customers reported problems with reservations, including not having the reserved vehicle available upon arrival and issues with payment methods.
Vehicle Quality
Customers generally expressed satisfaction with the cleanliness and condition of the rental vehicles, noting that they were well-maintained and ready for use.
Pricing Concerns
Some customers found the rental prices and deposit requirements to be high, leading to dissatisfaction with the overall value.
Mixed Experiences
While many reviews were positive, there were notable negative experiences related to communication and service inconsistencies, particularly regarding damage claims and customer support.
- JAjacquilla AndersonOct 31, 20255.0Very good and excellent customer service
- JKJoyce KendallOct 29, 20255.0Excellent service. Very friendly
- AAanntoinetteOct 28, 20255.0John was not only professional, but he was well knowledgeable of his job. What I really appreciate it most was the fact that I left something in the car and I realize it after I had turned the car back in. I noticed it 20 minutes after I returned the car. I called , Told him about it, He called me back and told me that he found it and to come pick it up… That’s exactly what I did
- JTJasmine TaylorOct 7, 20255.0John was an absolute pleasure to work with. He really made the experience what it was. He listened to my personal lines and dislikes and included that in the car, which was ready at pick up. Huge rave to everyone there, ESPECIALLY John!
- THTaniah HamiltonSep 30, 20254.0Great car but expensive deposit
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Indianapolis?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is Enterprise Rent-A-Car located in Indianapolis?
The Enterprise Rent-A-Car location is at 7101 W Washington St, Indianapolis, IN 46241.
What are the hours of operation for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM Monday through Friday.
Is Enterprise Rent-A-Car open on Sundays?
No, Enterprise Rent-A-Car is closed on Sundays.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Indianapolis?
You can reserve your rental car online at their reservation website: http://enterprise.com/reserve.
Are there any discounts available at Enterprise Rent-A-Car for military members?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
What nearby car rental options are available around Enterprise Rent-A-Car on West Washington St?
Nearby car rental options include Enterprise Truck Rental, National Car Rental, and Budget Rent A Car, which might be useful for different vehicle needs or if you are looking for truck rentals.
Are there convenient places to grab coffee or fuel near Enterprise Rent-A-Car?
Yes, Family Express, a convenience store with a gas station and coffee shop, is located nearby for fuel and refreshments before or after your rental visit.
What other automotive services are available near Enterprise Rent-A-Car in Indianapolis?
Nearby automotive services include Meineke Car Care for oil changes, AAMCO Transmissions and Total Car Care, Auto-Lab Complete Car Care Centers, and Intoxalock Ignition Interlock for safety equipment and inspections.