Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Indianapolis, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Michigan Road location today.
Location
Hours
Reviews
3.9
169 reviews
5 stars
108
4 stars
14
3 stars
7
2 stars
8
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff at the Michigan Road location received high praise for their friendliness, professionalism, and attentiveness, with many customers expressing satisfaction with their service.
Rental Process
Most customers reported a smooth and hassle-free rental process, although some experienced issues with vehicle availability and cleanliness.
Vehicle Condition
While many customers appreciated the cleanliness and quality of the vehicles, there were complaints about some cars being unclean or having unpleasant odors.
Reservation Issues
Several customers faced problems with their reservations, including unavailability of the reserved vehicle and unexpected charges, leading to frustration.
- MLMariana Lopez-Owens4 days ago5.0The staff at the Michigan Road enterprise are fantastic! They always take such great care of me and I appreciate their service and their high customer service. I absolutely would recommend this location, selfishly. I want to keep it a secret so that there are more cars available for any of my work trips, but I just want to make sure that everyone knows how amazing the Staff at the Michigan Road branch are.
- DSDavid SteeleNov 25, 20255.0Excellent experience all around - the two gentleman who work the front desk are just superb!
- MTMacie TaylorNov 24, 20255.0They were so great to do service with. Quick, easy, communicative. Will absolutely come back every time for a rental.
- CECerissa EvansNov 20, 20255.0The gentleman that work at this location are beyond exceptional! Every time I get great customer service as well as attentiveness and professionalism! It’s gotten to the point where they know my name and I’m glad to be recognized! They do an awesome job and I have no complaints ever keep up the good work!!!
- MJMs. JonesNov 11, 20255.0First let me set the scene. My great aunt is very ill and lives in Chicago, I need a rental to drive there on Saturday, so I booked the rental at the last minute. Dontae (I hope I spelled this correctly) helped me here at this location and he was so professional and courteous. Not only did they put me in the car that booked at the last minute - there was no hassles and no waiting, I was able to present my information, sign the agreement and get in my Camry and drive off. When I came back, I had been given a plant by my aunt, and forgot it in the trunk, and I had called them to see if they had kept it or threw it away. Dontae assured me that he found it in the trunk of the car and will have it ready for me to pick up. I was so grateful. The last time I was at Enterprise they threw away my belongings even after I told them I left them in the car and would be back to pick them up. So, yes definitely 5 stars here!!! Great Job Enterprise on Michigan Rd. (Who knew you all were so professional)
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Indianapolis offer?
Enterprise Rent-A-Car in Indianapolis offers a wide range of vehicles including rental cars, vans, and luxury cars, with flexible rental options and airport pick-up services.
Where is Enterprise Rent-A-Car located in Indianapolis?
Enterprise Rent-A-Car is located at 8345 Michigan Rd, Indianapolis, IN 46268.
What are the business hours of the Enterprise Rent-A-Car on Michigan Road?
The Michigan Road location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation at Enterprise Rent-A-Car Indianapolis?
Reservations can be made online at https://www.enterprise.com/en/car-rental-locations/us/in/indianapolis-michigan-rd-08k5.html or by calling +1 317-872-1034.
What payment options are accepted at Enterprise Rent-A-Car in Indianapolis?
Accepted payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car on Michigan Road offer any discounts?
Yes, Enterprise offers discounts for active military members.
What language is spoken at the Enterprise Rent-A-Car downtown Indianapolis location?
English is the language spoken at this location.
What nearby restaurants can I visit before or after renting a car at Enterprise on Michigan Road?
Nearby restaurants include Chef D's Breakfast, El Gigante Taqueria, Tamale/Taco Shop, and Taste of China, all great options for a meal before or after your rental.
Are there any nearby services that might be helpful when renting from Enterprise on Michigan Road?
Yes, Madison Locksmith Indianapolis can assist with keys and locks, and Platinum Insurance is nearby for any insurance needs you might have.
What nearby shopping or beauty options are close to Enterprise Rent-A-Car on Michigan Road?
You can visit Big Lots for department and discount shopping, Crowned Hair Collection for beauty services, or INDY Beauty Supply for hair and beauty needs.