Business Details
About
Auto Repair ShopAuto Maintenance
Castleton Auto Repair provides auto mechanical work in the Indianapolis, IN area.
Location
Hours
Reviews
4.3
145 reviews
5 stars
115
4 stars
5
3 stars0
2 stars
3
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to assist and communicate effectively throughout the repair process.
Honesty and Integrity
Numerous reviews emphasized the shop's reputation for honest assessments and fair pricing, with many customers appreciating that they were not upsold on unnecessary repairs.
Timeliness
Several customers noted the quick turnaround times for repairs, often being able to get same-day service.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding rude behavior from the owner and instances of perceived overcharging or poor service.
Family-Friendly Environment
Customers appreciated the comfortable waiting area, which included amenities for children, making it a convenient choice for families.
- SRsophie rosenbergOct 22, 20255.0Handled my car with care and finished the job in a reasonable amount of time
- CTChristine ThilmonyOct 17, 20255.0Thanks to Castleton Auto Repair for getting us in same-day for an unexpected alternator replacement. The customer lounge was a great place to stay during our wait including snacks and water!
- SMSean MaddinOct 8, 20255.0I'm typically a DIY guy, but had a project recently that got a bit too much for my skills. They got me in same day and I was ready roll within an hour. Very reasonably priced and all the staff was extremely nice throughout the whole process. Will definitely be bringing my family fleet here again!
- MLMichael LofthouseAug 20, 20251.0I've called a couple times about having work done. I've been told what I should do with my vehicle and basically turned away. Schooled on mechanics. Stay away with Groupons with these one's. No good.
- PZPhilip ZinkAug 20, 20255.0Brought my daughter’s car here to get a repair done before she headed off for college. They got it in and completed the work with time to spare. Very happy and impressed with my first experience with the shop. Great communication throughout the process.
Frequently Asked Questions About Castleton Auto Repair
What services does Castleton Auto Repair offer?
Castleton Auto Repair offers services including brake repair, suspension repair, wheel alignment, auto fluid flushes, car battery replacement, fleet repair, check engine light diagnostics, and preventative maintenance.
What are the operating hours of Castleton Auto Repair?
The shop is open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends. They also provide 24-hour towing service by calling (765) 425-5499.
Where is Castleton Auto Repair located?
Castleton Auto Repair is located at 7201 E 86th St, Indianapolis, IN 46250, USA.
How can I contact Castleton Auto Repair?
You can call them at +1 317-825-7126 or +1 317-845-5522, or email service@castletonautorepair.net.
What payment methods are accepted at Castleton Auto Repair?
They accept American Express, Apple Pay, Cash, Discover, Financing options, Mastercard, Samsung Pay, and Visa.
Is Castleton Auto Repair affiliated with any organizations?
Yes, Castleton Auto Repair is affiliated with the Better Business Bureau (BBB).
What brands or affiliations does Castleton Auto Repair have?
They are a NAPA Auto Care Center and an Accredited Dealer for Auto Zone.
Are there any storage facilities near Castleton Auto Repair?
Yes, nearby storage options include Extra Space Storage and Storage Express, which could be convenient if you need to store items while your vehicle is being serviced.
What nearby services could complement a visit to Castleton Auto Repair?
Nearby places like UPS Customer Center can help with shipping needs, and Complete Office Supply is nearby for office equipment. If you're looking for automotive body repair, Got Dents and ElimiDents Inc. are also close by.
Are there any recreational or wellness centers near Castleton Auto Repair to visit during waiting?
You can visit Raymer Strength & Rehab gym nearby for fitness, or The Gillian Institute for medical spa and beauty services while waiting for your vehicle.