AutoZone Auto Parts

3.9
226 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Indianapolis #2005 in Indianapolis, IN is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 614-9584.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3837 N High School Rd, Indianapolis, IN
46254, United States

Hours

Reviews

3.9
226 reviews
5 stars
129
4 stars
36
3 stars
17
2 stars
5
1 star
39

What are people saying?

AI-generated from recent customer reviews

Product Availability

Customers frequently found the parts they needed in stock, although some reported discrepancies with online inventory.

Customer Service

Mixed reviews on customer service; while some praised individual employees for their helpfulness, others reported long wait times and unhelpful staff.

Store Efficiency

Many customers experienced long wait times and inefficient service, with complaints about staff being unresponsive or distracted.

Cleanliness and Organization

The store was generally noted as clean and well-stocked, but some customers felt the organization could be improved.

Professionalism

Several reviews highlighted the professionalism of certain employees, while others criticized the attitude and knowledge of some staff members.
  • CG
    Center Street Productions (Phil Gioja)
    Nov 16, 2025
    5.0
    We had an ignition coil go down as we drove through Indy on our way elsewhere to visit our daughter at school - we were so fortunate to land here. Store was very busy but staff still took the time to scan our car, diagnose the problem, and even lend us personal tools so we could get back on the road. Really grateful, would recommend. Thank you!!
  • RI
    Ronald Woods II
    Oct 30, 2025
    5.0
    Had what I needed that the other auto part stores didn't
  • DD
    Daniel
    Oct 16, 2025
    1.0
    Called and asked if they had a specific part number in stock at the store. The lady on the phone barely who spoke English said she would look it up, then put me on hold for 10 minutes. Another lady answered and asks if I've "been helped", I said no and asked again, She says "is there anything else I can help you with?" Maybe have the people who speak English pick up the phone?
  • TF
    Tree Four
    Oct 6, 2025
    1.0
    Never answer the phone or they put you on the hold
  • KY
    Kelly Young
    Sep 18, 2025
    5.0
    Excellent customer service. Shout out to Cheyenne and Marcus! They were very busy, but still took the time to come outside to make sure the part would fit on my vehicle. TYSM!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Indianapolis?

AutoZone Auto Parts in Indianapolis is open daily from 6:30 AM to midnight.

Does AutoZone Auto Parts offer in-store pickup and same day delivery?

Yes, AutoZone Auto Parts offers both in-store pickup and same day delivery services.