Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Indianapolis #2005 in Indianapolis, IN is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 614-9584.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
235 reviews
5 stars
133
4 stars
37
3 stars
18
2 stars
5
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being rude or inattentive.
Inventory Issues
Several customers reported discrepancies between online inventory and actual stock, leading to frustration when parts were unavailable.
Wait Times
Many reviews highlighted long wait times in-store, with customers expressing dissatisfaction over slow service and understaffing.
Positive Experiences
Despite the negatives, numerous customers shared positive experiences with specific employees who provided excellent service.
- BHBrittany Hinkle2 days ago1.0I came in to get parts was assisted by Derek he was extremely rude and second guess everything.
- EHErica HayesJan 1, 20263.0had an horrible experience the other day, called to speak with a manager today and he was so nice!! unlike the guy that originally helped me when I came in for my part! thank you so much for treating me like a customer and listening to my concerns!
- ASAlex SheltonDec 31, 20251.0If i could give this 0 stars I would. The complete lack of customer service is EMBARRASSING. I wish I got the names of the man I spoke with because that was the most unprofessional and unhelpful situation I’ve dealt with. It was today 12/31 that my friend called up to that store and spoke with a lady about a part that she needed and said she would write down her name and hold the part for her when she came to pick it up later. When she arrived there were only two men there, and when she explained the situation they cut her off and just said “it’s just us” and kept cutting her off to say that again. No understanding. No help. Nothing but pure ignorance and rudeness.And when I tried to call to figure out the situation, I got hung up on. TERRIBLE customer service, and you should not be allowed to work with customers if you don’t know how to speak to them. Figure out your employee situation because this is NOT IT.
- GIGary Whobrey iiiDec 23, 20255.0Christopher the guy to help you he's the absolute best help and super smart he needs a raise in my opinion I respect the heck out of the guy he really helped thanks autozone!!
- QIQahhar IslamDec 5, 20255.0Reubin Brewer was beyond helpful with my purchase and instillation. I went to a few other stores, including another AutoZone and by far Ruben and his staff represents the company like it should be great inventory. Great customer service all around five stars.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Indianapolis?
AutoZone Auto Parts in Indianapolis is open daily from 6:30 AM to midnight.
Does AutoZone Auto Parts offer in-store pickup and same day delivery?
Yes, AutoZone Auto Parts offers both in-store pickup and same day delivery services.
What types of products can I find at AutoZone Auto Parts Indianapolis?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Where is AutoZone Auto Parts located in Indianapolis?
It is located at 3837 N High School Rd, Indianapolis, IN 46254, USA.
What brands does AutoZone Auto Parts carry?
AutoZone carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Indianapolis?
You can call them at (317) 614-9584 or email customer.service@autozone.com.
What nearby automotive repair and parts services are near AutoZone Auto Parts?
Sergio’ Upholstery is nearby, offering automotive repair and parts services that could complement your visit to AutoZone.
Are there any nearby shopping centers close to AutoZone Auto Parts?
Yes, Indy Plaza Mall is nearby, providing additional shopping options you might want to explore before or after your visit.
Where can I find dining options near AutoZone Auto Parts?
Nearby dining options include Taqueria El Costeño, El Malecón Seafood & Grill, Wing Hut, and Fat Man's BBQ, perfect for a meal before or after your visit.
Does AutoZone Indianapolis have a web presence where I can shop or learn more?
Yes, you can visit their website at https://www.autozone.com/locations/in/indianapolis/3837-n-high-school-rd.html to shop online or find more information.