Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Thompson Rd in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 788-7706.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
616 reviews
5 stars
377
4 stars
125
3 stars
58
2 stars
14
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like June and Tuesday providing exceptional service.
Product Availability
Customers appreciated the availability of parts in stock, although some reported issues with incorrect parts being provided.
Mixed Experiences
While many reviews highlighted positive experiences, there were notable complaints about rude management and inconsistent service quality.
Installation Assistance
Several customers expressed gratitude for assistance with installations, particularly for batteries and wiper blades, although some reported a lack of help in other instances.
- LBL BrewerDec 19, 20255.0My windshield wiper ripped this morning. I stopped after work not having any idea what my sizes were. I went to the young man at the computer for assistance. He asked me my make and model. He then asked if my car was there. I said yes and he went outside and came back in. He led me to the wipers. He explained the differences between the prices. I stated one in the middle. He told me about how long the one that I chose would last. He was very knowledgeable. I checked out and then he asked if he could replace them for me. We went to my car and he immediately replaced them used a flat board to protect my windshield. I am very impressed with his speed and allowing me to understand the quality of the blade i chose. Great job young man!
- MSMandy StiversDec 16, 20252.0Today I came to Auto Zone in need of a brake light bulb for my vehicle and the store was not visibly busy. The male employee seemed to be having a rough day, offering as minimal assistance as he could. I needed assistance and explained to him what I needed but I feel I was much more a bother than a paying customer. Moral of this story is I bought the wrong part with no help from someone who was supposed to help me. I had to return the bulb at another Auto Zone on Washington Street and had the best service and assistance from the employee and he assisted me in putting it my car. Thanks Washington Street Auto Zone I appreciate you.
- GHGabriel HicksonNov 21, 20255.0Great service
- KMKate MeriwetherNov 18, 20255.0Fast, friendly service.
- TTTanyaNov 3, 20255.0Kole B. was very kind and willing to help us find the right solution for our needs. Thanks for your patience and answering all our questions!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 10:00 PM Monday through Friday.
What are the weekend operating hours for AutoZone Auto Parts?
On Saturdays, the store is open from 7:30 AM to 10:00 PM, and on Sundays from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts in Indianapolis offer in-store pickup and delivery services?
Yes, AutoZone offers both in-store pickup and same-day delivery services.
What types of auto parts and products can I find at AutoZone Auto Parts?
You can find auto parts such as brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone.
Which automotive brands are available at the AutoZone store on E Thompson Rd?
AutoZone carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can I contact AutoZone Auto Parts via email for customer service?
Yes, you can reach customer service at customer.service@autozone.com.
What is the physical address and contact phone number for this AutoZone location?
This AutoZone is located at 5025 E Thompson Rd, Indianapolis, IN 46237. You can call them at (317) 788-7706.
Are there convenient nearby services or places to check out after visiting AutoZone?
Yes, nearby you can find the Indianapolis Super Wash car wash and the Ponderosa Steakhouse for dining.
Which nearby places could help me access AutoZone Auto Parts if I am using public transport or need ATM services?
Nearby you will find LibertyX Bitcoin ATM and RockItCoin Bitcoin ATM for financial services, and several nearby automotive parts stores including another AutoZone location.
If I need other automotive services after visiting AutoZone, which nearby businesses can I consider?
Nearby you can visit Jiffy Lube for oil changes, Indianapolis Super Wash for car washing, and Monument City Mobile Detailing for auto detailing services.