Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Rockville Rd in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 271-5128.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
590 reviews
5 stars
331
4 stars
138
3 stars
56
2 stars
15
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and attentive, with several specific employees receiving commendations for their exceptional service.
Management Issues
Several reviews highlighted serious concerns regarding management, particularly focusing on the behavior of a manager named Steven, who was described as rude and unprofessional.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about inconsistent service, including instances of unhelpfulness and negative attitudes from certain staff members.
Product Availability
Customers generally found that the store had a good selection of parts and products, although there were some complaints about specific items being out of stock or incorrect parts being provided.
- AZAsmeret Zemichael1 day ago5.0Great employee! Leeni was very helpful and informed me about my transmission, engine, and coolant. He was very patient and did not rush!
- SHShanea Hill4 days ago5.0Customer Service was wonderful. I was in and out and they fix my issue within 10mins
- SHSabrina HofsommerJan 3, 20265.0Lenin was amazing!
- JHJohn harrisonDec 21, 20255.0Sara H went out of her way to help me construct a lightbulb and turn signal assembly that got me back on the road. I have been looking for a way to get this broken socket fixed for months. She came up with an inventive and quick smart idea.
- IJImani JonesDec 19, 20255.0I am very pleased and thankful for the gentlemen that assisted me with my headlight exchange during his shift. He was an African American male, tall, beard, with glasses. I could tell that he was effectively multi-tasking while running the store during a morning shift. While there were multiple customers, he moved swiftly to help each of us and even took the time to install my new headlight bulb. Beyond thankful for this service and his attentiveness while working! The headlights are up and running perfectly.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM.
Does AutoZone Auto Parts offer services on Sundays?
Yes, the store is open on Sundays from 8:30 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Indianapolis?
It is located at 8350 Rockville Rd, Indianapolis, IN 46234.
What types of products can I find at AutoZone Auto Parts on Rockville Rd?
You can find auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Bosch, ACDelco, and more.
Does AutoZone Auto Parts support in-store pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.
What is the best way to contact AutoZone Auto Parts for customer service?
You can call them at (317) 271-5128 or email customer.service@autozone.com.
Are there any nearby gas stations I can visit along with AutoZone Auto Parts?
Yes, the Shell gas station is nearby, convenient if you need fuel and auto parts in one stop.
What nearby places can I visit if I want a haircut or beauty treatments near AutoZone Auto Parts?
La TWIST Hair Salon and DeWeese Design Salon are close by for haircuts and beauty treatments.
Where can I find food options near AutoZone Auto Parts on Rockville Rd?
Penn Station East Coast Subs and El Meson Mexican Restaurant are nearby eateries where you can grab a meal before or after shopping for auto parts.
What other automotive services exist near AutoZone Auto Parts?
Another AutoZone location is nearby, providing additional automotive parts and accessories options.