Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Kentucky Ave in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 481-1079.
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Product Availability
While most customers found the store had the parts they needed, some reported issues with inventory accuracy and receiving the wrong items.
Mixed Experiences
There were several complaints about poor customer service, particularly from management, leading to frustration among some customers.
Cleanliness and Organization
The store was generally noted for being clean, but some customers mentioned issues with organization and inventory management.
Positive Staff Recognition
Several employees were specifically recognized for their exceptional service, contributing to a positive overall impression of the store.
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olaimpe bolumole
Nov 4, 2025
5.0
Lynhurst 7th & 8th Grade Center
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Andrew Fields
Sep 12, 2025
5.0
Ryan J. Just wanted to shout you out for your excellent customer service! Helped me out tremendously after a long day working on my POS trying to get it running. Had one last thing I needed to finish the job, He went above and beyond at closing time to help me out! Showed that we aren’t just customers but human beings that all go through the struggle. People like him are who make great management to earn more customers in the long run. I will be now going to this store for all my automotive needs! Right on Ryan I appreciate you brother, your a good man
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Anna Domangue
Sep 5, 2025
5.0
Always friendly helpful Thank you
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Polina V
Aug 20, 2025
5.0
Quick cheap and very helpful man who made it a very good experience w no stress
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Larry Long
Aug 16, 2025
2.0
Ordered a part online showed in stock. Got there to pick it up and they didn't have it.