AutoZone Auto Parts

4.1
619 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Kentucky Ave in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 481-1079.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3035 Kentucky Ave, Indianapolis, IN
46221, United States

Hours

Reviews

4.1
619 reviews
5 stars
332
4 stars
151
3 stars
67
2 stars
24
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Product Availability

While most customers found the store had the parts they needed, some reported issues with inventory accuracy and receiving the wrong items.

Mixed Experiences

There were several complaints about poor customer service, particularly from management, leading to frustration among some customers.

Cleanliness and Organization

The store was generally noted for being clean, but some customers mentioned issues with organization and inventory management.

Positive Staff Recognition

Several employees were specifically recognized for their exceptional service, contributing to a positive overall impression of the store.
  • OB
    olaimpe bolumole
    Nov 4, 2025
    5.0
    Lynhurst 7th & 8th Grade Center
  • AF
    Andrew Fields
    Sep 12, 2025
    5.0
    Ryan J. Just wanted to shout you out for your excellent customer service! Helped me out tremendously after a long day working on my POS trying to get it running. Had one last thing I needed to finish the job, He went above and beyond at closing time to help me out! Showed that we aren’t just customers but human beings that all go through the struggle. People like him are who make great management to earn more customers in the long run. I will be now going to this store for all my automotive needs! Right on Ryan I appreciate you brother, your a good man
  • AD
    Anna Domangue
    Sep 5, 2025
    5.0
    Always friendly helpful Thank you
  • PV
    Polina V
    Aug 20, 2025
    5.0
    Quick cheap and very helpful man who made it a very good experience w no stress
  • LL
    Larry Long
    Aug 16, 2025
    2.0
    Ordered a part online showed in stock. Got there to pick it up and they didn't have it.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer any pickup or delivery services?

Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.