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AutoZone Auto Parts

4.1
(520 reviews)

Business Details

5455 N Keystone Ave, Indianapolis, IN
46220, United States
(317) 253-2967

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Keystone Ave in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 253-2967.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5455 N Keystone Ave, Indianapolis, IN
46220, United States

Hours

Reviews

4.1
520 reviews
5 stars
311
4 stars
91
3 stars
50
2 stars
15
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being exceptionally friendly, helpful, and going above and beyond to assist with their needs.

Inconsistency

Some reviews highlighted inconsistent service experiences, with a mix of excellent and poor customer interactions reported.

Product Availability

Several customers expressed frustration with product availability and issues with online orders not being fulfilled as expected.

Staff Attitude

There were complaints about rude or unprofessional behavior from certain staff members, impacting the overall customer experience.

Efficiency

Customers appreciated the quick service and efficiency in handling their requests, especially during busy times.
  • AK
    Audrey Krizman
    Feb 9, 2026
    5.0
    Auto Zone @ 5455 N Keystone Avenue Indianapolis, IN! I have been in here so many times. They are outstanding. They go above and beyond to help. One of my stops was right before to we were to get some major rain. I desperately needed to windshield wipers. One of the young men came out to help me replace my blades. There was one blade left to replace and it started absolutely POURING. The young man didn’t stop until he got that wiper on and the blade didn’t make it easy for him!
  • JC
    Jim Clark
    Feb 9, 2026
    3.0
    Just ok. Counter associate didn't look happy to be at work.
  • SB
    S B
    Feb 7, 2026
    1.0
    This is the most unprofessional, laziest store I've been to & it smells horrible in there. I have ordered a few things for pickup & each time I had to either call or go up there because they never sent me an email letting me know my order was picked. When I went to pickup, they would just now pick my order. Never go to this store!!!
  • JZ
    Jocelyn Zimmerman
    Feb 2, 2026
    5.0
    The staff are incredibly helpful and kind, and will go out of their way to make sure you have everything you need. Akeisha (I can't remember how to spell her name, so sorry!) was particularly wonderful-- when I purchased the wrong coolant she came out into the cold to check under the hood of my car and helped me to quickly process a refund. She also helped me change the battery in my car key. I will definitely be going back to this AutoZone in future! Thank you, Akeisha!
  • SQ
    Shokhrukh “Shoha” Qaroboshev
    Jan 29, 2026
    1.0
    Ian M is a horrible person, I came to buy a new battery and I didn’t know that they charge the core automatically and it’s their company policy, even though you bring in your old battery. I didn’t know that and I was just confused and instead of explaining that he yelled at me and slammed at the old battery, on top of that he gave me the wrong battery, so I had to come back and deal with he’s attitude twice. Also no help whatsoever, if you see Ian just walk away from that store

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts at 5455 N Keystone Ave, Indianapolis?

AutoZone Auto Parts at 5455 N Keystone Ave is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sundays from 8:30 AM to 8:00 PM.

Does AutoZone Auto Parts offer same-day delivery or in-store pickup services?

Yes, AutoZone offers both in-store pickup and same-day delivery services for customers.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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