AutoZone Auto Parts

4.3
452 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W 56th St in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 328-0705.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4857 W 56th St, Indianapolis, IN
46254, United States

Hours

Reviews

4.3
452 reviews
5 stars
280
4 stars
89
3 stars
39
2 stars
9
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting employees like Eric, Sarah, and Dejay for their exceptional service.

Knowledgeability

While several reviews noted knowledgeable staff, there were also complaints about some employees lacking expertise, particularly regarding specific car parts and services.

Store Operations

Customers expressed frustration with inconsistent store hours and inventory issues, indicating that some parts were frequently out of stock.

Overall Experience

The overall sentiment was mixed, with many positive experiences overshadowed by reports of poor service and unhelpful staff in certain instances.
  • ES
    Emily Schad
    Dec 16, 2025
    3.0
    Customer service was fine. The person who helped me was not particularly knowledgeable about car batteries. They were also not able to help install the battery curbside until 5pm. I came at 2:00pm on a Tuesday.
  • SP
    Sophia Patrillo
    Dec 12, 2025
    1.0
    “System down” in window type ppl
  • RR
    Ro
    Dec 11, 2025
    5.0
    Thank you Sarah, for an awesome job at autozone. It's great to see a woman working with great customer service and knowing her job, you helped me put coolant in my nissan you're awesome.
  • JH
    Jamie Hayes
    Dec 3, 2025
    5.0
    Went to 4857 W. 56th St and was helped by Sarah who was Great! She was Sooo helpful. Came out and checked my wipers, found a good replacement And came out & attached new wiper. 😃 Great help, so pleasant, a Fantastic person and Employee👍🏽👏🏼🤸🏽💯Big ups and Thanks to Sarah @ Auto Zone✔️
  • SC
    S Coop
    Nov 4, 2025
    5.0
    From the moment I walked in the store Sarah and her co-worker were very helpful. What I was looking for was out on the display, but she had one In the back inventory. I appreciate how she helped me. Thank you!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts at 4857 W 56th St in Indianapolis?

AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM and Sunday from 8:30 AM to 9:00 PM.

Does this AutoZone location offer in-store pickup and delivery services?

Yes, this AutoZone location offers in-store pickup and same-day delivery services, including curbside pickup.