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AutoZone Auto Parts

4.3
(454 reviews)

Business Details

4857 W 56th St, Indianapolis, IN
46254, United States
(317) 328-0705
https://www.autozone.com/locations/in/indianapolis/4857-w-56th-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W 56th St in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 328-0705.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4857 W 56th St, Indianapolis, IN
46254, United States

Hours

Reviews

4.3
454 reviews
5 stars
281
4 stars
90
3 stars
39
2 stars
9
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised specific employees for their helpfulness and knowledge, others reported poor service and unhelpful staff.

Product Availability

Customers noted issues with inventory accuracy and availability of parts, particularly for newer vehicles.

Employee Performance

Several employees, particularly Eric and Sarah, received high praise for their exceptional service and willingness to assist customers.

Store Operations

There were complaints about inconsistent store hours and service availability, leading to customer frustration.

Overall Experience

Overall, experiences varied widely, with some customers expressing satisfaction and others expressing disappointment.
  • BO
    Bill Orr
    Jan 20, 2026
    4.0
    I purchased a starter for my 97 Ford truck, I put it in my truck and the next day I had to take it back out and take it to the AutoZone store where the manager exchanged it out for me due to it being a faulty starter with no problems at all.
  • AH
    Aaleah Himes
    Jan 19, 2026
    1.0
    Horrible customer service.. came and asked if someone could help me put on windshield wiper .. the mix looking girl there looked at me and just said no. And I asked why and she just says we just can’t with no explanation.
  • AE
    Ali ElMessoussi
    Jan 13, 2026
    5.0
    We did have a serious issue with our battery I visited this store spoke to the store manager her name Sarah unbelievable she helped us solve the problem got us a new battery with a smile what a great service and d’éducation to customer satisfaction I will always recommend this store and this manager for her great k owl edge and help Auto Zone should be lucky to have a store manager such as Sarah Casaleden GOD bless her hearth
  • ES
    Emily Schad
    Dec 16, 2025
    3.0
    Customer service was fine. The person who helped me was not particularly knowledgeable about car batteries. They were also not able to help install the battery curbside until 5pm. I came at 2:00pm on a Tuesday.
  • RR
    Ro
    Dec 11, 2025
    5.0
    Thank you Sarah, for an awesome job at autozone. It's great to see a woman working with great customer service and knowing her job, you helped me put coolant in my nissan you're awesome.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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