Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W 56th St in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 328-0705.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
455 reviews
5 stars
281
4 stars
90
3 stars
39
2 stars
9
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting employees like Eric, Sarah, and Dejay for their exceptional service.
Knowledgeability
While several reviews noted knowledgeable staff, there were also complaints about some employees lacking expertise, particularly regarding specific car parts and services.
Store Operations
Customers expressed frustration with inconsistent store hours and inventory issues, indicating that some parts were frequently out of stock.
Overall Experience
The overall sentiment was mixed, with many positive experiences overshadowed by reports of poor service and unhelpful staff in certain instances.
- BOBill Orr3 days ago4.0I purchased a starter for my 97 Ford truck, I put it in my truck and the next day I had to take it back out and take it to the AutoZone store where the manager exchanged it out for me due to it being a faulty starter with no problems at all.
- AHAaleah Himes4 days ago1.0Horrible customer service.. came and asked if someone could help me put on windshield wiper .. the mix looking girl there looked at me and just said no. And I asked why and she just says we just can’t with no explanation.
- AEAli ElMessoussiJan 13, 20265.0We did have a serious issue with our battery I visited this store spoke to the store manager her name Sarah unbelievable she helped us solve the problem got us a new battery with a smile what a great service and d’éducation to customer satisfaction I will always recommend this store and this manager for her great k owl edge and help Auto Zone should be lucky to have a store manager such as Sarah Casaleden GOD bless her hearth
- ESEmily SchadDec 16, 20253.0Customer service was fine. The person who helped me was not particularly knowledgeable about car batteries. They were also not able to help install the battery curbside until 5pm. I came at 2:00pm on a Tuesday.
- RRRoDec 11, 20255.0Thank you Sarah, for an awesome job at autozone. It's great to see a woman working with great customer service and knowing her job, you helped me put coolant in my nissan you're awesome.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts at 4857 W 56th St in Indianapolis?
AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM and Sunday from 8:30 AM to 9:00 PM.
Does this AutoZone location offer in-store pickup and delivery services?
Yes, this AutoZone location offers in-store pickup and same-day delivery services, including curbside pickup.
What types of auto products and brands does AutoZone Auto Parts carry?
They carry a variety of auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts at this location?
You can reach them by phone at (317) 328-0705 or email customer.service@autozone.com for customer service inquiries.
Where is AutoZone Auto Parts located and how can I find more information online?
The store is located at 4857 W 56th St, Indianapolis, IN 46254, US. More information can be found on their website: https://www.autozone.com/locations/in/indianapolis/4857-w-56th-st.html
Are there any other automotive parts stores near AutoZone Auto Parts at 4857 W 56th St?
Yes, O'Reilly Auto Parts is nearby, providing more options for auto parts and accessories in the area.
What nearby dining options are available near AutoZone Auto Parts?
You can visit Famous Steak & Lemonade for American cuisine, Papa Murphy’s Take ‘N’ Bake Pizza for pizza, or Burger King for fast food, all located close to AutoZone Auto Parts.
Can I find beauty and grooming services near the AutoZone at 4857 W 56th St?
Yes, nearby options include Mo Headz Barbershop, Precise Beauty Supply, D'fine Style Beauty Bar, Aicha Braids & Beauty, and Heavenly Hair Designs for various beauty and hair salon services.
Are there any financial or banking services near AutoZone Auto Parts?
Yes, Chase Bank and Bank of America ATM are located nearby, providing convenient banking and ATM services for customers in the area.
What makes AutoZone Auto Parts at 4857 W 56th St stand out compared to competitors?
Established in 1979, this store offers a wide range of auto parts, reputable brands, and convenient services such as in-store and curbside pickup, same-day delivery, and extended hours, distinguishing it from competitors like Advance Auto Parts, NAPA Auto Parts, and O'Reilly Auto Parts.