AutoZone Auto Parts

4.1
697 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E. Raymond St. in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 786-2086.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3607 E Raymond St, Indianapolis, IN
46203, United States

Hours

Reviews

4.1
697 reviews
5 stars
376
4 stars
146
3 stars
91
2 stars
26
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising helpful staff while others report rude and unhelpful interactions.

Management

Several reviews highlight positive experiences with specific managers, while others criticize management for poor service and employee behavior.

Product Availability

Customers appreciate the availability of products, but some express frustration over stock issues and misinformation.

Store Environment

Reviews indicate a lack of organization and cleanliness in some locations, contributing to negative customer experiences.
  • AM
    Alondra Martinez
    Dec 23, 2025
    1.0
    Placed an order online and waited for confirmation to pick up products that were in stock .. waited another whole day , called was placed on hold for 20 mins until I decided to go in and check for myself . The products I had ordered were right there on the shelf , nobody seemed to care to even work on the order, just lazy .
  • PP
    Paola Palami
    Dec 3, 2025
    5.0
    Thank you Corey and Crystal!!!! They helped me so much with my windshield wiper. I appreciate their support and kindness.
  • SG
    Steven Greeson
    Nov 11, 2025
    5.0
    FINALLY!!! This AutoZone has a manager (Cory) that is everything a manager is supposed to be!! He greets customers with a nice smile and goes above and beyond whatever it takes to make sure every customer walks out the door completely satisfied and you can see that he takes pride in doing what he was hired to do!! Every AutoZone in Indianapolis that have ridiculous management who try and make their own rules that goes against AutoZone policy needs to be terminated or re trained and I honestly believe that Cory should be hired to train the up and coming employees on how to be an Outstanding manager and teach them the meaning of customer satisfaction because Cory does the job better than any manager I've ever dealt with at AutoZone and I've been a AutoZone customer for many years. GOOD JOB AUTOZONE for hiring this young man and Thank You Cory for making a visit to the local AutoZone a pleasant experience!! Give this young man a raise!!
  • LL
    Lori
    Oct 11, 2025
    5.0
    They was very helpful
  • AG
    Ashley Gann
    Aug 22, 2025
    5.0
    Key fobs suck!! But thanks to Chris M. at the Auto Zone on Raymond for doing brain surgery to help me with my malfunctioning fob. 🤣 This young man is a wonderful representation of great customer service!!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Indianapolis is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer same-day delivery services?

Yes, AutoZone Auto Parts offers same-day delivery services for their customers.