Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E. Raymond St. in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 786-2086.
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and unhelpfulness.
Employee Knowledge
Several customers noted that while some employees are knowledgeable and helpful, others lack basic product knowledge.
Store Experience
Many reviews mention a disorganized store environment and long wait times, leading to frustration among customers.
Product Availability
Customers appreciate the availability of parts, but some experienced issues with pricing and product discrepancies.
Positive Staff Interactions
Certain employees, like Chris and Benjamin, received specific praise for going above and beyond in assisting customers.
SG
Steven Greeson
Nov 11, 2025
5.0
FINALLY!!! This AutoZone has a manager (Cory) that is everything a manager is supposed to be!! He greets customers with a nice smile and goes above and beyond whatever it takes to make sure every customer walks out the door completely satisfied and you can see that he takes pride in doing what he was hired to do!! Every AutoZone in Indianapolis that have ridiculous management who try and make their own rules that goes against AutoZone policy needs to be terminated or re trained and I honestly believe that Cory should be hired to train the up and coming employees on how to be an Outstanding manager and teach them the meaning of customer satisfaction because Cory does the job better than any manager I've ever dealt with at AutoZone and I've been a AutoZone customer for many years. GOOD JOB AUTOZONE for hiring this young man and Thank You Cory for making a visit to the local AutoZone a pleasant experience!! Give this young man a raise!!
LL
Lori
Oct 11, 2025
5.0
They was very helpful
AG
Ashley Gann
Aug 22, 2025
5.0
Key fobs suck!! But thanks to Chris M. at the Auto Zone on Raymond for doing brain surgery to help me with my malfunctioning fob. 🤣 This young man is a wonderful representation of great customer service!!