AutoZone Auto Parts

4.0
607 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E 38th St in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 541-0022.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2739 E 38th St, Indianapolis, IN
46218, United States

Hours

Reviews

4.0
607 reviews
5 stars
290
4 stars
151
3 stars
83
2 stars
22
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for being helpful and friendly, while others are criticized for being rude and unprofessional.

Staff Knowledge

There are reports of staff being confused or uninformed about products and services, leading to inconsistent customer experiences.

Store Environment

The store is described as busy and sometimes understaffed, resulting in long wait times for customers.

Product Availability

Customers noted that while the store generally has a good selection of parts, there are instances of specific items being out of stock.

Pricing

Several reviews mention that prices are perceived as high compared to competitors.
  • WW
    Wilmer
    1 day ago
    1.0
    Cuando instalo la ubicación me lleva directamente a mi destino
  • EK
    Eli Klein
    Oct 19, 2025
    1.0
    This store is awful. The employees there are extremely rude, sarcastic, and nasty. I can’t believe such unprofessionalism is tolerated in the workplace. Fire the lot of them and start over
  • LJ
    LaSha Jennings
    Sep 25, 2025
    5.0
    I've been to this location multiple times, and every time I'm there, I get to witness and experience Donnell giving exceptional service. He is very knowledgeable and eager to help anyone that comes in the store. He tends to go above and beyond for every customer. He's definitely an asset to the team.
  • TF
    Theophilus Fulton
    Sep 19, 2025
    5.0
    Nhân viên có vẻ bối rối về việc sạc
  • JS
    Jake Sipes-Salter
    Sep 8, 2025
    2.0
    The staff seemed confused about what a core charge was when I brought my battery in. When I asked for a battery specific to my car, gave me a different battery without telling me whether the one I asked for was in stock or not. Person at the register seemed like he must’ve faced a blunt, he couldn’t answer a single simple question. Won’t be frequenting this location if they can’t handle that stuff. East Washington staff is much more knowledgeable and much more functionally smoked out.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts at 2739 E 38th St, Indianapolis?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:30 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts provides in-store pickup, same-day delivery, and curbside pickup services.