Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E 38th St in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 541-0022.
Feedback on customer service is mixed; some employees are praised for being helpful and friendly, while others are criticized for being rude and unprofessional.
Staff Knowledge
There are reports of staff being confused or uninformed about products and services, leading to inconsistent customer experiences.
Store Environment
The store is described as busy and sometimes understaffed, resulting in long wait times for customers.
Product Availability
Customers noted that while the store generally has a good selection of parts, there are instances of specific items being out of stock.
Pricing
Several reviews mention that prices are perceived as high compared to competitors.
WW
Wilmer
1 day ago
1.0
Cuando instalo la ubicación me lleva directamente a mi destino
EK
Eli Klein
Oct 19, 2025
1.0
This store is awful. The employees there are extremely rude, sarcastic, and nasty. I can’t believe such unprofessionalism is tolerated in the workplace. Fire the lot of them and start over
LJ
LaSha Jennings
Sep 25, 2025
5.0
I've been to this location multiple times, and every time I'm there, I get to witness and experience Donnell giving exceptional service. He is very knowledgeable and eager to help anyone that comes in the store. He tends to go above and beyond for every customer.
He's definitely an asset to the team.
TF
Theophilus Fulton
Sep 19, 2025
5.0
Nhân viên có vẻ bối rối về việc sạc
JS
Jake Sipes-Salter
Sep 8, 2025
2.0
The staff seemed confused about what a core charge was when I brought my battery in. When I asked for a battery specific to my car, gave me a different battery without telling me whether the one I asked for was in stock or not. Person at the register seemed like he must’ve faced a blunt, he couldn’t answer a single simple question. Won’t be frequenting this location if they can’t handle that stuff. East Washington staff is much more knowledgeable and much more functionally smoked out.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts at 2739 E 38th St, Indianapolis?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:30 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone Auto Parts provides in-store pickup, same-day delivery, and curbside pickup services.
What types of auto products can I find at AutoZone Auto Parts in Indianapolis?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
Which auto parts brands are available at this AutoZone location?
This AutoZone offers brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the contact information for AutoZone Auto Parts on E 38th St?
You can reach AutoZone Auto Parts by phone at (317) 541-0022 or via email at customer.service@autozone.com.
Where is AutoZone Auto Parts located in Indianapolis?
AutoZone Auto Parts is located at 2739 E 38th St, Indianapolis, IN 46218, USA.
What nearby gas stations can I visit around AutoZone Auto Parts at 2739 E 38th St?
Nearby gas stations include CITGO and Shell, which can be convenient for refueling before or after visiting AutoZone Auto Parts.
Are there dining options close to AutoZone Auto Parts where I can grab a quick meal?
Yes, dining options nearby include Taco Bell, KFC, Long John Silver's, Dragon City, Taqueria los Dos Hermanos, and McDonald's, perfect for a quick meal when shopping.
Which other auto parts stores are located near AutoZone Auto Parts on E 38th St?
O'Reilly Auto Parts is located nearby as another option for automotive parts and supplies.
Are there any wellness or health-related services close to AutoZone Auto Parts?
Yes, nearby health services include Northeast Optical (an optometrist and eyewear provider), Marion County Health Department, and Health & Hospital of Marion County.