Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N. Michigan in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 388-9322.
Many customers praised the staff for being helpful, courteous, and knowledgeable, with specific mentions of employees like Michael, JD, and Tracy for their exceptional service.
Efficiency
Customers frequently noted quick service, especially regarding battery replacements and installations, often completed in under 10 minutes.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences with management and staff behavior, indicating inconsistency in service quality.
Product Availability
Several reviews highlighted that the store generally had the necessary parts in stock, although there were occasional frustrations with inventory discrepancies.
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Yolanda Godfrey
2 days ago
5.0
JD was awesome and so sweet! Actually assisted with a back bulb change for my daughter's car! Awesome customer service thank you again!!
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Brock Banta
5 days ago
5.0
Went to this location to buy headlights. Michael was excellent and extremely helpful. I will come back to this location in particular because of him
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Marcus Evans
Jan 6, 2026
5.0
Went looking for a battery, and I found more than just a battery. Michael was more than helpful; he found the right battery and installed it.
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Melynda Stylistik
Jan 2, 2026
5.0
My car wouldn't start this morning because the battery went out, & thankfully my battery was still under warranty (from 9/2023) at AutoZone on 71st & Michigan Rd. So AAA gave me a jump & rolled on out here!! — I just want to give a HUGE shout out & THANK YOU to JD! He came right outside quickly to help me exchange my battery! He's a fast & efficient worker, so if you want it done RIGHT....ask for JD!😉
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Tanicka Hilson
Dec 31, 2025
5.0
Micheal was such a great help today with my car battery helping pick the right price for me and installing it and he had great customer service skills and communication skills thank you Micheal