Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N. Michigan in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 388-9322.
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Michael, JD, and Tabitha providing exceptional service.
Management Issues
Some reviews highlighted concerns about management behavior, particularly regarding belittling employees in front of customers, which negatively impacted the overall experience.
Product Availability
While many customers found the store stocked with necessary items, there were complaints about specific parts being unavailable or inventory discrepancies.
Quick Service
Several reviews noted the efficiency of service, particularly for battery replacements and other quick fixes, allowing customers to be in and out in a short time.
Mixed Experiences
While many had positive experiences, some customers reported poor service, including rude staff and long wait times, indicating inconsistency in service quality.
DS
Damian Scott
1 day ago
5.0
JD was a great help I’ve never installed lowbeams/highbeams before he had no problem assisting me I’m very grateful!
CL
Carl Liggins
1 day ago
4.0
I’ve been going to this autozone for years! I came in today to get my headlights fixed. I was told upon check out that they no longer replaced headlights which I thought was weird since they had done it the past. Luckily before I left I meet JD and he informed me they still did replace headlight as long as it was easy to get to. Thank you JD for making my experience at my favorite autozone a great one. You saved me gas, money and time! Cheers to JD! You deserve this recognition
TT
Taylor
Dec 4, 2025
5.0
Had some issues with my warranty for my car battery, Michael was able to solve all my issues very professionally and quickly. The best AutoZone I've been to, 10 stars he actually cares about the customer.
AA
Attie W (Attie)
Dec 2, 2025
5.0
excellent service! always super helpful- they put in my battery and installed my wiper blades- even topped off my wiper fluid (sale -2 big jugs for $10).
very happy with this store
SL
Siz. L.
Nov 30, 2025
5.0
Went to Michigan road location needing a new car battery. Michael, the Store manager himself, took care of it and swapped out the battery for me on a cold windy day. Good service.