Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Moller Rd in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 387-1387.
Numerous reviews highlighted poor customer service, with employees being rude, unhelpful, or inattentive.
Staff Knowledge
Some customers praised individual employees for their helpfulness and knowledge, while others criticized the overall lack of training among staff.
Service Speed
Many customers reported long wait times and slow service, indicating a need for better staffing during busy periods.
Mixed Experiences
While some customers had positive experiences with specific employees, many others expressed dissatisfaction with the overall service quality.
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conce ruiz
Jan 28, 2026
1.0
La verdad es que el servicio es decepcionante, los cajeros atienden de muy mala gana y andan hasta escuchando música, cuando uno necesita ser atendido pronto, también responden groseramente, hoy me atendió Joseph Daniels empleado del AutoZone, y honestamente no sabe lo que hace, le hice una pregunta en relación a mi resivo y me dió una respuesta muy tonta y al final dijo nose que es, le pregunté a otro empleado Larmie y el si me dió una respuesta, pero Joseph atiende de mala gana y sin respeto al cliente además de que mientras me atendía, solo estaba enfocado en irse a casa, diciéndole a su compañero que ya se tenía que ir, cuando había bastante gente, no entiendo porque AutoZone no cuida de sus empleados, para mi esta dejando de ser un buen lugar de partes para carros, prefiero ir a O'REILY'S auto parts, ahí si atienden como el cliente se merece y los precios y partes son mejores, adios AutoZone un cliente menos.
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Alexus Dodson
Jan 26, 2026
1.0
This is the worst auto zone I’ve ever been to. The worst experience ever I went up there today 1/26/26 to get a battery for my car. I asked the Caucasian male working the register if they can install my battery. He seemed like he was new because he asked the African American male on the other register if he could install my battery. The African American male with dreads came over with a disgustingly rude attitude and said no he cannot do that and I need to wait an hour or 2 for the next shift for them to come in and change my battery to my truck. His demeanor presentation & attitude was horrible even the Caucasian employee was looking at him sideways because he just didn’t want to help me and he told the Caucasian male he couldn’t help me. Mind you the store was hardly busy maybe one other customer. This was horrible and he blatantly lied to my face when another auto zone referred me to them. When I called the auto zone that referred them to me I was told they lie and cheat their customers to get them out of their face and store. 0 stars they’re the most GHT
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bladimir Arevalo
Jan 4, 2026
1.0
They just don’t do they job right
TM
tomas matamoros
Dec 26, 2025
5.0
Buena atención
FG
Franciso Gomez
Nov 19, 2025
1.0
I just had the rudest customer service experience ever. When I looked at his name tag, it said store manager. Seriously? That’s the person running this place? I’d rather have my car break down than come back here again.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Indianapolis is open from 7:30 AM to 10:00 PM Monday through Friday.
Is AutoZone Auto Parts open on Sundays?
Yes, AutoZone Auto Parts is open on Sundays from 8:00 AM to 9:00 PM.
What types of auto products does AutoZone Auto Parts offer?
They offer auto parts, brake pads, car batteries, car accessories, and after market automobile parts.
Does AutoZone Auto Parts provide in-store pickup and same-day delivery?
Yes, the store offers both in-store pickup and same-day delivery services.
Where is AutoZone Auto Parts located in Indianapolis?
The store is located at 3710 N Moller Rd, Indianapolis, IN 46224, USA.
Which auto part brands can I find at this AutoZone location?
You can find brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there dining options near AutoZone Auto Parts?
Yes, nearby dining options include White Castle, Frankies BBQ, El catrachito restaurante, Long John Silver's, Jugos y mas, and La Guanaquita, perfect for grabbing a meal before or after your visit.
What health facilities are close to AutoZone Auto Parts?
Nearby health centers include Eskenazi Health Center West 38th Street, ImmediaDent, and MINT dentistry | Indy West, in case you need medical or dental services nearby.
Are there any convenient services close to AutoZone Auto Parts for shipping or financial needs?
Yes, USPS post office, UPS Access Point location, PLS Check Cashers, and Western Union are nearby for courier, postal, and financial services.
Does AutoZone Auto Parts offer curbside pickup?
Yes, the store offers curbside pickup along with in-store shopping and same-day delivery to enhance customer convenience.
Brand Certified Facts from AutoZone Auto Parts
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