AutoZone Auto Parts

4.2
367 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Stop 11 in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 881-2344.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1260 E Stop 11 Rd, Indianapolis, IN
46227, United States

Hours

Reviews

4.2
367 reviews
5 stars
230
4 stars
58
3 stars
31
2 stars
13
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store had a wide range of products available, although there were occasional reports of incorrect parts being sold.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about rude or unhelpful staff, indicating inconsistency in service quality.

Technical Assistance

Some customers expressed frustration with the staff's ability to assist with technical issues or specific part identification, suggesting a need for improved training.

Store Environment

The store was generally described as clean and well-stocked, but some customers reported feeling unwelcome or ignored upon entering.
  • BP
    Beth Parrish
    Nov 5, 2025
    5.0
    When I need anything everyone is so helpful and the store looks n feels clean .
  • LP
    Lonnie Perry
    Oct 12, 2025
    5.0
    Everything you need to maintain or repair your vehicle. Excellent service and supprt.
  • DW
    Donna Williams
    Oct 5, 2025
    5.0
    I want to give a great big shout out to the stop 11 Store and their staff at this location. Every single time I go in there they are outstanding! CHRIS put my plate on for me tonight with no hesitation, polite, friendly, and did a great job! Again, I go to this location purposely because they are so helpful, polite, and gracious. I appreciate all that they do and wanted to make sure to give a big shout out to the Store and CHRIS in particular for helping me this evening.
  • AR
    Austin Rasmussen
    Sep 21, 2025
    5.0
    I had my best experience with the staff here, specifically with Hope Battles. Her customer service was above and beyond anything I have ever experienced at a parts store, and I've had alot of experience with them. Would highly recommend.
  • GG
    Guillermo Guerrero
    Sep 18, 2025
    1.0
    Needed new light bulbs for the headlights. My car has 2 different headlight due to a previous owner who had a car accident. They didn't know how to find the size I needed. Ended up using Google AI. I should have went to Walmart after all.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Indianapolis?

AutoZone Auto Parts in Indianapolis is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup and same-day delivery services.