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AutoZone Auto Parts

4.3
(1117 reviews)

Business Details

3827 S East St, Indianapolis, IN
46227, United States
(317) 780-8681
https://www.autozone.com/locations/in/indianapolis/3827-s-east-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone South East St in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 780-8681.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3827 S East St, Indianapolis, IN
46227, United States

Hours

Reviews

4.3
1,117 reviews
5 stars
687
4 stars
203
3 stars
119
2 stars
36
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and going above and beyond to assist with their needs.

Product Availability

The store is noted for having a wide selection of auto parts and accessories, making it easy for customers to find what they need.

Mixed Experiences

While many reviews highlight excellent service, some customers reported negative experiences, particularly with management and issues related to returns.

Employee Recognition

Several employees, particularly Dre and Michael, received specific commendations for their exceptional service and helpfulness.
  • SE
    Skyler Ervin
    Feb 15, 2026
    1.0
    Stay away from this location. They'll ring up items you didn't ask for and not tell you hoping you don't notice, like a packet of spark plug boot grease. They won't return a part or tool because it's been opened although how else would I know it was defective. And the next excuse was they didn't have that much money in the register to refund me even though I paid with a card. How does that make sense? I paid to loan a compression tester, silly me didn't double check it and found out later on half the components were missing. Loaned a gear puller once and the impact bolts were replaced with stainless ones that of course snapped. Like holy crap auto zone get your shit together.
  • LP
    Lonnie Perry
    Feb 14, 2026
    5.0
    This AutoZone location offers a great selection of parts, accessories, and car care products, making it easy to find exactly what you need for routine maintenance or quick fixes. The store is well organized, and everything is easy to locate. The service here is fantastic. The staff is knowledgeable, friendly, and ready to help with questions or point you in the right direction. It’s clear they take pride in making sure customers leave with confidence and the right products. A reliable, well‑run store with excellent service and a strong inventory. Highly recommended.
  • JL
    Jessica Lang
    Feb 11, 2026
    5.0
    I don’t often leave reviews for places, but I have to shout out Mauricio (apologies if spelled incorrectly) for going above and beyond to help me replace my headlight on my car. I had attempted to do it myself and mistakenly replaced the incorrect one. He went the extra mile to not only fix the error that I made but also replace the new headlight that really needed it. He also did this at night during the cold snap we just had with no complaints. Super thankful for his kindness and customer service.
  • RY
    Rockin Yankee
    Feb 10, 2026
    5.0
    Came on here to praise the manager who helped me tonight. Helped me when he didnt have to, with a wiper that i did not have a receipt for. One of those new kind of wipers I didnt know how to install (after years of installing wipers) and he even came out and showed me how to install it. VERY GREATFUL! Thank you for going above and beyond when you didnt have to!
  • JP
    Jose Ponce
    Feb 3, 2026
    1.0
    The store manager was completely rude. I had gone in there with my father to ask about some parts that I needed pricing on this was going in which would have totaled out to about 800$ buy in parts he was very rude and huffed and puffed when we asked about the third part we needed I proceeded to ask him if there was a problem and he very rudely again answered no.. we decided to take our money elsewhere to buy the parts. Very very unprofessional service. It’s crazy how his employees were much kinder than him.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Indianapolis?

AutoZone Auto Parts in Indianapolis is open Monday through Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup services?

Yes, AutoZone Auto Parts provides in-store pickup options for customers.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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