AutoZone Auto Parts

4.3
1105 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone South East St in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 780-8681.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3827 S East St, Indianapolis, IN
46227, United States

Hours

Reviews

4.3
1,105 reviews
5 stars
677
4 stars
204
3 stars
119
2 stars
36
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Dre and Michael, for their exceptional customer service, friendliness, and willingness to help.

Efficiency

Several reviews highlighted the quick and efficient service provided by employees, especially in battery replacements and installations.

Knowledgeability

Customers appreciated the staff's knowledge about products and car issues, with many mentioning how employees went above and beyond to assist.

Mixed Experiences

While many reviews were positive, there were some complaints about rude service and poor experiences, particularly related to management and returns.
  • LL
    Larry Lee
    4 days ago
    5.0
    Great service very professional, and I will definitely be back to AutoZone
  • PB
    Patricia Bowling
    5 days ago
    5.0
    I went to AutoZone on January 6, 2026. I recently had totaled my car and I was driving my brother‘s old beat up Van. This is a 2008 Dodge Caravan. It had quite a few issues such as steering fluid leaking , and battery light coming on. Dre helped me get all the things that I needed and was so kind and polite. I really appreciated his helpfulness. Great customer service skills, Dre !!!!
  • ML
    Miranda Lynch
    6 days ago
    5.0
    Nice man put on my wiper blades in the freezing ❄️ snow! Very nice & he knew what he was doing. Thank you!
  • PC
    Perla Cornejo
    Jan 2, 2026
    5.0
    Nathan at AutoZone on East St in Indianapolis is truly one of a kind. A few months ago, my car was randomly not starting during a really difficult time in my life while I was in clinicals. I absolutely could not afford to be late or miss a day, and it was late at night and freezing cold. Nathan didn’t hesitate for a second — even though he looked like he wasn’t feeling well himself — he went above and beyond to help me change my car battery and made sure I was safe and able to get back on the road. Fast forward to today, I came in just to buy windshield wipers, and once again Nathan exceeded expectations by installing them on my car without hesitation or being asked. His kindness, work ethic, and genuine care for people truly stand out. In a world where customer service can feel rushed or impersonal, Nathan consistently shows compassion, patience, and professionalism. AutoZone is incredibly lucky to have him, and customers like me are beyond grateful. Thank you, Nathan, for showing up for people when it matters most. 🙏✨
  • JB
    Jordan Barrett
    Dec 19, 2025
    1.0
    Seems like only a couple people work went yesterday and waited 30 mins to get a battery and turns out wrong one only one person up front other one was walking around store doing other things 😕 very very disappointed

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Indianapolis?

AutoZone Auto Parts in Indianapolis is open Monday through Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup services?

Yes, AutoZone Auto Parts provides in-store pickup options for customers.