AutoZone Auto Parts

4.2
1092 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone South East St in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 780-8681.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3827 S East St, Indianapolis, IN
46227, United States

Hours

Reviews

4.2
1,092 reviews
5 stars
665
4 stars
204
3 stars
119
2 stars
36
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like Dre and Michael for their helpfulness and knowledge.

Staff Knowledge

Customers frequently noted the staff's expertise and ability to assist with various car issues, indicating a well-trained team.

Positive Experiences

Numerous reviews reflected positive experiences, with customers expressing gratitude for the assistance they received and a willingness to return.

Mixed Feedback on Management

While many praised the staff, some reviews mentioned issues with management, particularly regarding attitudes and professionalism.

Product Availability

Customers appreciated the store's ability to provide the necessary parts and assistance, although there were occasional mentions of stock issues.
  • MT
    Melissa Tolan
    5 days ago
    5.0
    Dre was pleasant to work with even though it was cold and raining he didn’t complain about putting in my new battery and was even more concerned that I was in it..
  • DK
    Danielle Keller
    Nov 10, 2025
    5.0
    Josh really helped me out today. He was pleasant and knowledgeable. He helped me put my new wipers on fast and with a great attitude. Highly recommend.
  • KJ
    Katrina Jackson
    Nov 10, 2025
    5.0
    Josh was very polite. He helped me put my headlight in my truck and got me going. I was definitely satisfied and will be back to visit
  • WT
    Winta Tewolde
    Oct 28, 2025
    5.0
    Dre was amazing. He showed great hospitality and was super kind and helpful! He changed my battery made sure everything was good to go before I left. Definitely coming back to this location because of him. Thank you!
  • SF
    Seth Ferrando
    Oct 21, 2025
    5.0
    The manager Michael is always super knowledge, friendly, and steps in when needed without hesitation. Associated Staff members Jay and Nate helped me find the right products, and close out my purchase. Luckily, they reminded me to put my phone number to earn points before finishing the purchase. This reminder is consistent with every visit; and I’m thankful for it. You can tell a store manager trains their staff appropriately with this level of consistency. Thank you Auto Zone for being consistent, reliable, and stocked up.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Indianapolis?

AutoZone Auto Parts in Indianapolis is open Monday through Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup services?

Yes, AutoZone Auto Parts provides in-store pickup options for customers.