Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Washington St in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 241-3231.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,551 reviews
5 stars
815
4 stars
383
3 stars
155
2 stars
73
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Chad, JoJo, and Toney for their exceptional service.
Stock Availability
Several reviews indicated issues with parts being out of stock, especially for online orders, leading to frustration among customers.
Store Atmosphere
While some customers enjoyed the busy and vibrant atmosphere, others reported negative experiences with rude staff, particularly an older woman and a manager.
Efficiency
Customers noted that while the store can get busy, many experienced quick service and efficient assistance, although some mentioned long wait times.
Mixed Experiences
Overall, feedback was mixed, with some customers expressing satisfaction and loyalty, while others reported poor service and unprofessional behavior.
- RMR Moon2 days ago5.0The lady who helped me was everybit of 75, and I'm telling u she was better at her job than any "teen" has ever been. Big thanks for all her hard work. She's definitely a keeper
- BMBobby Landon MerrittNov 14, 20254.0Everytime I go this this store the wait is horrible but mostly friendly service and store is always clean.
- BTBreezy TimesNov 7, 20255.0These guys are pretty car smart and will help ya out there they have put in a Battery, wiper blades, and often will diagnose any issues I have so I know where to go for what. They are pretty friendly for the most part.
- T2The millerzzz 2Nov 5, 20255.0Great place jus need more help they do the best they can
- KMKyle MooreNov 1, 20251.0Don't waste your time if you ordered your parts online and not in person. 9 times out of 10 you will get there and they will not have the parts in stock. Exactly why waiting the extra time to order online will put Auto Zones out of business.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Indianapolis is open from 6:00 AM to midnight from Monday to Friday.
Does AutoZone Auto Parts offer any pickup and delivery services?
Yes, the store offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.
What types of products can I find at AutoZone Auto Parts in Indianapolis?
You can find a wide range of auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Is AutoZone Auto Parts open on weekends?
Yes, the store is open on Saturdays and Sundays starting at 6:30 AM until midnight.
How can I contact AutoZone Auto Parts in Indianapolis?
You can call them at (317) 241-3231 or email customer.service@autozone.com.
Where is AutoZone Auto Parts located?
The store is located at 5050 W Washington St, Indianapolis, IN 46241, USA.
Can I shop online for AutoZone Auto Parts products?
Yes, you can shop online and choose in-store pickup or delivery via their website linked in their featured message.
What nearby dining options are there around AutoZone Auto Parts for a quick meal?
Nearby you can find Tacos Tierra Caliente, Egg Roll King, Rolyno's Pizza, Wendy's, and Pizza Hut, perfect for a quick meal before or after your visit.
Are there any nearby banks close to AutoZone Auto Parts?
Yes, Chase Bank, Fifth Third Bank & ATM, and Western Union are nearby for your financial services.
What other automotive or related services are found near AutoZone Auto Parts?
Nearby related services include another AutoZone for parts, De Proof Motors car and motorcycle dealership, and Kroger Fuel Center for gas and automotive needs.