AutoZone Auto Parts

4.1
600 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Washington in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 351-1972.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3863 E Washington, Indianapolis, IN
46201, United States

Hours

Reviews

4.1
600 reviews
5 stars
324
4 stars
126
3 stars
77
2 stars
21
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees highlighted for their exceptional service.

Product Availability

Customers frequently noted that the store often has the parts they need in stock, although some expressed frustration with items being unavailable.

Store Management

There were mixed reviews about management, with some customers reporting negative experiences with certain managers, while others praised the helpfulness of staff.

Cleanliness and Organization

The store was generally described as clean and well-stocked, contributing to a positive shopping experience.

Negative Experiences

A few customers reported poor service, including rude staff interactions and issues with returns or product knowledge.
  • JE
    James Evans
    1 day ago
    5.0
    Very good customer service help me find what I was looking for was very respectful
  • JB
    Jasmine Branham
    2 days ago
    5.0
    There was great customer service and they attend to customers quickly
  • TH
    Trey H
    5 days ago
    5.0
    They always helpful , never have no issues.
  • ZR
    Z Root
    5 days ago
    5.0
    Great experience even though I didn't purchase anything, checked my battery and were very helpful
  • BS
    Brandon Schafer
    Jan 1, 2026
    3.0
    Need more knowledgeable workers they can't even charge a battery the correct way. They told me my battery was bad took it and got it charged and it just fine .

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts in Indianapolis?

AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:30 AM to 9:00 PM.

Does the store offer in-store pickup and same-day delivery?

Yes, the store provides in-store pickup, curbside pickup, and same-day delivery services.