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AutoZone Auto Parts

4.1
(625 reviews)

Business Details

3863 E Washington, Indianapolis, IN
46201, United States
(317) 351-1972
https://www.autozone.com/locations/in/indianapolis/3863-e-washington.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Washington in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 351-1972.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3863 E Washington, Indianapolis, IN
46201, United States

Hours

Reviews

4.1
625 reviews
5 stars
349
4 stars
126
3 stars
77
2 stars
21
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with several specific mentions of employees going above and beyond to assist.

Store Conditions

The store was generally reported as clean and well-stocked, although some customers noted issues with product availability.

Management Issues

Several reviews highlighted negative experiences with management, including rudeness and lack of knowledge, contrasting with the positive feedback about regular staff.

Service Speed

Customers appreciated the quick service, with many noting that they were helped promptly and efficiently.

Mixed Experiences

While many reviews were positive, there were also complaints about rude staff and poor service in certain instances.
  • VL
    Vidal Lorenzo
    Feb 23, 2026
    5.0
    Excelente servicio muy amables, Me atendió Cristofer !.
  • DO
    Dave Ozburn
    Feb 18, 2026
    5.0
    Great customer service had to get some break lines and brake fluid and Ashley are helped me out couldn't ask for anything better
  • LB
    Luke Bowman
    Feb 17, 2026
    5.0
    I ordered parts from the incorrect Autozone for pickup and accidentally ordered them to this location. I spoke with the representative on the phone and he got the ordered transferred to my preferred location and was super helpful with an inconvenient situation I put myself in. 10/10 customer service and huge stress reliever.
  • JW
    J “JoeyTwoToes” W
    Feb 6, 2026
    5.0
    Always a good place to come get your automotive needs
  • AL
    Andrea Lamontagne
    Jan 31, 2026
    5.0
    My front headlight was out and Juan was so helpful! He made sure I was set before leaving the store, and when helping to make sure we were getting the right bulb, he noticed my coolant was low. I am so grateful he was here to help today!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts in Indianapolis?

AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:30 AM to 9:00 PM.

Does the store offer in-store pickup and same-day delivery?

Yes, the store provides in-store pickup, curbside pickup, and same-day delivery services.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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