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AutoZone Auto Parts

4.2
(521 reviews)

Business Details

8702 E Washington St, Indianapolis, IN
46219, United States
(317) 895-0011

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Washington Street in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 895-0011.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8702 E Washington St, Indianapolis, IN
46219, United States

Hours

Reviews

4.2
521 reviews
5 stars
300
4 stars
123
3 stars
46
2 stars
14
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Management Issues

Several reviews highlighted problems with management, including unprofessional behavior and inadequate support for staff, leading to poor customer experiences.

Inventory and Availability

Customers frequently noted issues with inventory shortages and incorrect part availability, leading to frustration and the need to visit other stores.

Staffing Levels

Multiple reviews indicated that the store is often understaffed, resulting in long wait times and difficulty in receiving assistance.
  • JE
    Joshua Eaton
    4 days ago
    1.0
    Manager has no clue what's going on. Given the wrong part twice. Then told I need to call around to all stores and ask them if they have the right part. This why people are ordering everything online it's way cheaper and 90% of the time it's the right part.
  • FC
    Fefe Charles
    Feb 22, 2026
    1.0
    Bad experience
  • GG
    gerberbabymom78
    Feb 1, 2026
    5.0
    …called for a few questions and was greeted with such a kind spirit- she was so kind that when she asked if I wanted to find a store closer to me i said, “nope”, because i wanted to be taken care of by her- ms justine, you could not have attended to me in more of a professional, caring, and kind manner- this is what keeps businesses going! thank you! -truly. ADDITION: went back this morning and (case) assisted me- phenomenal soul!!!! nothing but good vibes with this store!! thank you auto zone
  • CJ
    Chanel Johnson
    Jan 22, 2026
    5.0
    Great customer service 👏 I needed a replacement battery, Jerry was amazing thank you..
  • VS
    Vedran Sunjic
    Jan 13, 2026
    5.0
    I would like to thank Jerry for helping me today with battery and hood latch!Real professional 👍👍

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Indianapolis is open Monday through Friday from 7:30 AM to 9:00 PM.

Is AutoZone Auto Parts open on Sundays?

Yes, on Sundays AutoZone Auto Parts is open from 8:30 AM to 9:00 PM.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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