Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Washington Street in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 895-0011.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
511 reviews
5 stars
292
4 stars
124
3 stars
46
2 stars
13
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Staffing Issues
Several reviews noted that the store was often understaffed, leading to long wait times and difficulty in receiving assistance.
Product Availability
Customers expressed frustration with inventory shortages and incorrect stock information, leading to disappointment when parts were unavailable.
Mixed Experiences
While many had positive interactions, some customers reported rude behavior from staff and unprofessional service, particularly from management.
Service Quality
Overall, the quality of service varied, with some customers having excellent experiences while others faced challenges with service efficiency and product returns.
- AMAndi ManassNov 4, 20251.0I was here last week on Friday the 31st, David (Kyle) was the one who helped me. David took a lot of time out to help me find exact what I needed. He was super nice and helpful, but it was his first day. I don’t think it’s appropriate to have anyone opening the store in the morning and working til close but especially someone when it’s their first day.. I stopped coming to this store about 2 years ago because of the staff, and they could never find any parts I needed with the store being such a mess. I started coming back about 6 months ago and I was very pleasantly surprised. Everyone was great, always very knowledgeable and polite. It looks like it’s going back down hill quickly. I’m not sure what happened, but this is the second time I have had problems in the last week and a half. It’s like night and day difference. I am very disappointed to have to drive out of my way again to get parts because I will not continue to come here.
- HAHerman AdamsOct 23, 20251.0Didn't couldn't find nothing that was trying to order lousy system
- TWTiffany White WhiteOct 21, 20254.0Employees were very helpful
- NFNope FYouOct 3, 20253.0Nobody really want to help you unless you at the counter paying. I know they not mechanics but why get an auto store job and not do auto shit.
- DSDeborah SmithSep 29, 20255.0My brake lights were out, and they helped me so much! I got the screws off, but was having trouble with the bulbs screwing out themselves. YouTube is not always easy to follow. She was very knowledgeable about the lights, showed me which ones went to what, and even had me check my turn signals! Thank you so much my angel in disguise!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Indianapolis is open Monday through Friday from 7:30 AM to 9:00 PM.
Is AutoZone Auto Parts open on Sundays?
Yes, on Sundays AutoZone Auto Parts is open from 8:30 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts on E Washington St?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Which brands are available at AutoZone Auto Parts in Indianapolis?
Brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance are available.
What is the contact information for AutoZone Auto Parts on E Washington St?
You can call the store at (317) 895-0011 or email customer.service@autozone.com for inquiries.
Where is AutoZone Auto Parts located?
AutoZone Auto Parts is located at 8702 E Washington St, Indianapolis, IN 46219, USA.
Are there other automotive parts stores near AutoZone Auto Parts?
Yes, nearby you'll find other automotive parts stores such as O'Reilly Auto Parts and Advance Auto Parts, which can be options if you need additional options while in the area.
What local places can I visit nearby AutoZone Auto Parts for food or refreshments?
Nearby dining options include Long John Silver's for seafood and American-style fast food, and Yen Ching Restaurant for Chinese cuisine, providing convenient options for a meal before or after your visit.
Are there gas stations close to AutoZone Auto Parts where I can fuel my vehicle?
Yes, Washington Food Mart and Phillips 66 Gas are nearby gas stations where you can refuel your vehicle during your visit.