AutoZone Auto Parts

4.2
513 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Washington Street in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 895-0011.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8702 E Washington St, Indianapolis, IN
46219, United States

Hours

Reviews

4.2
513 reviews
5 stars
294
4 stars
124
3 stars
46
2 stars
13
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Many customers praised the staff for their knowledge and helpfulness, particularly in assisting with parts and installations.

Customer Service

Overall, customer service experiences varied, with some customers reporting excellent service while others encountered rude or unhelpful staff.

Inventory Issues

Several reviews mentioned inventory shortages and difficulties in finding specific parts, leading to customer dissatisfaction.

Store Environment

The store's cleanliness and organization received mixed feedback, with some customers noting improvements while others mentioned disarray.

Wait Times

Customers frequently commented on long wait times due to understaffing, especially during busy periods.
  • MM
    Moon
    Dec 4, 2025
    5.0
    Great staff. Actually know there shit
  • AM
    Andi Manass
    Nov 4, 2025
    1.0
    I was here last week on Friday the 31st, David (Kyle) was the one who helped me. David took a lot of time out to help me find exact what I needed. He was super nice and helpful, but it was his first day. I don’t think it’s appropriate to have anyone opening the store in the morning and working til close but especially someone when it’s their first day.. I stopped coming to this store about 2 years ago because of the staff, and they could never find any parts I needed with the store being such a mess. I started coming back about 6 months ago and I was very pleasantly surprised. Everyone was great, always very knowledgeable and polite. It looks like it’s going back down hill quickly. I’m not sure what happened, but this is the second time I have had problems in the last week and a half. It’s like night and day difference. I am very disappointed to have to drive out of my way again to get parts because I will not continue to come here.
  • HA
    Herman Adams
    Oct 23, 2025
    1.0
    Didn't couldn't find nothing that was trying to order lousy system
  • TW
    Tiffany White White
    Oct 21, 2025
    4.0
    Employees were very helpful
  • NF
    Nope FYou
    Oct 3, 2025
    3.0
    Nobody really want to help you unless you at the counter paying. I know they not mechanics but why get an auto store job and not do auto shit.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Indianapolis is open Monday through Friday from 7:30 AM to 9:00 PM.

Is AutoZone Auto Parts open on Sundays?

Yes, on Sundays AutoZone Auto Parts is open from 8:30 AM to 9:00 PM.