Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Lafayette Rd in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 923-4844.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
526 reviews
5 stars
289
4 stars
98
3 stars
71
2 stars
17
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness while others are criticized for rudeness and lack of professionalism.
Staff Knowledge
Several reviews indicate that staff members lack adequate training and knowledge about products and services, leading to customer frustration.
Store Conditions
The store is generally reported as clean and well-stocked, but there are complaints about long wait times and insufficient staffing during busy periods.
Positive Experiences
Despite negative feedback, many customers report positive experiences with specific employees who provided excellent service and assistance.
Inventory Issues
Customers frequently mention problems with inventory accuracy, stating that items listed as available online are often out of stock in-store.
- SBSponch Blound1 day ago5.0muy buena atencion y amabilidad, recomendado am0liamente
- CFChonita FreelingOct 30, 20251.0So Jordan Barrett was helping with my front light bulb and rudely Brette Burke came out and told him to get inside and the sweep the floor while helping a customer....His attitude was very rude and mean..I don't think he likes working customer service 😡😡😡
- YOYordi OttonielOct 18, 20251.0Mala atención pura gente inepta trabaja aqui
- LLLunaSep 16, 20255.0Brett was so helpful. Thank you!
- RRRINO RentsAug 25, 20255.0These guys are great really appreciate all the help getting me going
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Indianapolis is open from 7:30 AM to 10:00 PM Monday through Friday.
Is AutoZone Auto Parts open on weekends?
Yes, it's open from 7:30 AM to 10:00 PM on Saturdays and from 8:30 AM to 9:00 PM on Sundays.
What types of products can I find at AutoZone Auto Parts in Indianapolis?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery services.
What brands are available at AutoZone Auto Parts?
Brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Indianapolis?
You can call them at (317) 923-4844 or email customer.service@autozone.com.
Where is AutoZone Auto Parts located?
It is located at 2808 Lafayette Rd, Indianapolis, IN 46222, USA.
What nearby places can help me find AutoZone Auto Parts on Lafayette Rd?
Nearby you can find Household Furniture Co, Fifth Third Bank, and EZ Pawn, which can serve as landmarks when locating AutoZone.
Are there convenient amenities near AutoZone Auto Parts for customers to visit?
Yes, nearby amenities include Alpha Neveria & Tamales (a Mexican ice cream shop), Super Wash Laundromat, and Lafayette Road Veterinary Hospital for pet services.
Can I shop at other automotive or related stores near AutoZone Auto Parts?
Yes, nearby you can find Twin Wireless (mobile phone and automotive parts store) and another AutoZone location for additional automotive needs.