Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Lafayette Rd in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 923-4844.
Feedback on customer service is mixed, with some employees praised for their helpfulness while others are criticized for rudeness and lack of professionalism.
Staff Knowledge
Several reviews indicate that staff members lack adequate training and knowledge, leading to poor customer experiences.
Store Conditions
Customers noted issues with long wait times and inadequate staffing, impacting service efficiency.
Product Availability
While some customers found the store well-stocked, others reported difficulties in finding specific parts or products.
MA
Ms Appling
Jan 5, 2026
1.0
Not much help I dont know if its because Im a woman but I was treated as if I knew nothing. They refuse to come outside. give any help, nothing I needed they had no clue or just choose not to help me. Not knowing I knew exactly what I was talking about and needed. They tried to unselfish the hell outta what I needed brought something that didnt fit and they wouldn't even let me exchange even tho I didnt use it.
AH
Anita Hedrick
Jan 4, 2026
4.0
Very helpful
SB
Sponch Blound
Nov 23, 2025
5.0
muy buena atencion y amabilidad, recomendado am0liamente
CF
Chonita Freeling
Oct 30, 2025
1.0
So Jordan Barrett was helping with my front light bulb and rudely Brette Burke came out and told him to get inside and the sweep the floor while helping a customer....His attitude was very rude and mean..I don't think he likes working customer service 😡😡😡
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Indianapolis is open from 7:30 AM to 10:00 PM Monday through Friday.
Is AutoZone Auto Parts open on weekends?
Yes, it's open from 7:30 AM to 10:00 PM on Saturdays and from 8:30 AM to 9:00 PM on Sundays.
What types of products can I find at AutoZone Auto Parts in Indianapolis?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery services.
What brands are available at AutoZone Auto Parts?
Brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Indianapolis?
You can call them at (317) 923-4844 or email customer.service@autozone.com.
Where is AutoZone Auto Parts located?
It is located at 2808 Lafayette Rd, Indianapolis, IN 46222, USA.
What nearby places can help me find AutoZone Auto Parts on Lafayette Rd?
Nearby you can find Household Furniture Co, Fifth Third Bank, and EZ Pawn, which can serve as landmarks when locating AutoZone.
Are there convenient amenities near AutoZone Auto Parts for customers to visit?
Yes, nearby amenities include Alpha Neveria & Tamales (a Mexican ice cream shop), Super Wash Laundromat, and Lafayette Road Veterinary Hospital for pet services.
Can I shop at other automotive or related stores near AutoZone Auto Parts?
Yes, nearby you can find Twin Wireless (mobile phone and automotive parts store) and another AutoZone location for additional automotive needs.