Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Washington St in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 632-4651.
Many customers praised the staff for their helpfulness, knowledge, and friendly demeanor, particularly highlighting employees like Nikki, Eric, and Meika.
Mixed Experiences
While some customers had excellent service, others reported rude behavior and poor communication from certain employees.
Product Availability
Several reviews mentioned issues with stock availability, indicating that some customers could not find the parts they needed.
Store Operations
There were complaints about the store's opening hours and staff responsiveness, with some customers expressing frustration over long wait times and early closures.
ES
Eric Smith
Feb 5, 2026
5.0
I come here all the time and always am taken care of and have a great experience Nikki is an amazing employee and get me in and out without any issues need more people like that make the transaction always go smooth
LC
Lola Chambers
Feb 2, 2026
5.0
In route from South Dakota to Indianapolis, my car was experiencing some issues. I was able to make it to this store and was greeted by Nikki. I told her what was going on, she tested my battery, gave me the break down so I could understand. Then told me my best option given the situation I was in. Reluctantly I listened only because I didn't want to pay $120 for a new battery, but it was worth it. Nikki was nice, she was prompt relatable and ultimately the reason I made it back safely!
MH
Mara Highbaugh
Jan 30, 2026
1.0
Went to the AutoZone, 2117 West Washington St. to pick up windshield washer, fluid and windshield wipers. No one was in line stepped to the counter. Waited for the gentleman to get off the phone. By the way the gentleman‘s name was Eduardo as I try to ask this gentleman where to find the items he proceeded to help another gentleman that just walked in in front of me he was very rude and told me that that’s not the line and if I needed to be helped, I need to get in line I stood there for five minutes before this man came in and Eduardo was very rude! I left and went to the AutoZone at 5050 W. Washington St. the gentlemen There were very friendly and very helpful. Thank you for good service.
PD
pedro duran
Jan 17, 2026
5.0
Excelente servicio de jose
MS
Mark Ward-Bopp Sr.
Dec 12, 2025
5.0
Korey D was the nicest and knowledgeable. The Best
Frequently Asked Questions About AutoZone Auto Parts
What are the daily operating hours of AutoZone Auto Parts at 2117 W Washington St, Indianapolis?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:30 AM to 9:00 PM.
What types of products can I find at AutoZone Auto Parts on W Washington St?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Does AutoZone Auto Parts offer in-store pickup and same day delivery services?
Yes, AutoZone offers in-store pickup and same day delivery services at the W Washington St location.
How can I contact AutoZone Auto Parts at 2117 W Washington St?
You can call the store at (317) 632-4651 or email customer.service@autozone.com for inquiries.
Which major brands of auto parts does AutoZone carry at this Indianapolis location?
This AutoZone location carries major brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there nearby dining options close to AutoZone Auto Parts on W Washington St?
Yes, nearby you can find dining options like Birrieria Andrade Estilo Jalisco, La Posada Mexican Restaurant, Jacks Pizza, Pollo Michoacano, and Taco Bell for a variety of food choices.
Is there a convenient gas station near the AutoZone store on W Washington St?
Yes, Conoco and Belmont Food Mart are nearby gas stations where you can fuel your vehicle before or after your visit to AutoZone.
Are there any automotive repair or tire shops near the AutoZone location on W Washington St?
David's Garage and Tire Shop is close by, providing automotive repair and tire services that complement AutoZone's products.
Does AutoZone Auto Parts have a website where I can shop or check store details online?
Yes, you can visit their website at https://www.autozone.com/locations/in/indianapolis/2117-w-washington-st.html to shop online or get more information.
What should customers know about payment options at AutoZone Auto Parts on W Washington St?
AutoZone does not require cash only payments; various payment methods are accepted at this location.
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