Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Washington St in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 632-4651.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
558 reviews
5 stars
308
4 stars
121
3 stars
60
2 stars
20
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and willingness to go above and beyond, particularly highlighting employees like Eric, Nikki, and Meika.
Mixed Experiences
While some customers had excellent interactions, others reported rude behavior and poor service, indicating inconsistency in staff performance.
Product Availability
Several reviews mentioned issues with stock levels, with customers noting that certain parts were unavailable or that the store needed to improve inventory.
Store Management
Feedback on management was mixed, with some praising new management for improvements, while others reported negative experiences with managers.
Overall Satisfaction
Despite some negative experiences, many customers expressed overall satisfaction with their visits, citing good service and a wide selection of products.
- OGObie GNov 12, 20251.0The store’s sign indicates that it opens at 7:30. However, it is currently 7:50, and the store remains closed. Despite my arrival at the store, it is still not open. Two cars are parked outside, but there are no individuals inside, and the doors are securely locked.
- GGGabyOct 19, 20255.0Service was amazing! Destiny was extremely helpful and went above and beyond in customer service! She deserves a raise!
- RPregina priceSep 21, 20252.0They were kinda rude n guy didn't know how to put on my new windshield wipers
- PNP NorrisAug 23, 20253.0Got a headlight. They did not really stock. The service was great but they were matching it to what I bought in and I had to return the item
- EOEmmanuel Ofori-MensahAug 14, 20255.0I had one of the best experiences during my visit. I went there with a battery issue, and Nikki was incredibly kind. She checked the battery, showed great patience, and helped me swap it out. Additionally, she assisted in checking whether the alternator was causing the problem.
Frequently Asked Questions About AutoZone Auto Parts
What are the daily operating hours of AutoZone Auto Parts at 2117 W Washington St, Indianapolis?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:30 AM to 9:00 PM.
What types of products can I find at AutoZone Auto Parts on W Washington St?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Does AutoZone Auto Parts offer in-store pickup and same day delivery services?
Yes, AutoZone offers in-store pickup and same day delivery services at the W Washington St location.
How can I contact AutoZone Auto Parts at 2117 W Washington St?
You can call the store at (317) 632-4651 or email customer.service@autozone.com for inquiries.
Which major brands of auto parts does AutoZone carry at this Indianapolis location?
This AutoZone location carries major brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there nearby dining options close to AutoZone Auto Parts on W Washington St?
Yes, nearby you can find dining options like Birrieria Andrade Estilo Jalisco, La Posada Mexican Restaurant, Jacks Pizza, Pollo Michoacano, and Taco Bell for a variety of food choices.
Is there a convenient gas station near the AutoZone store on W Washington St?
Yes, Conoco and Belmont Food Mart are nearby gas stations where you can fuel your vehicle before or after your visit to AutoZone.
Are there any automotive repair or tire shops near the AutoZone location on W Washington St?
David's Garage and Tire Shop is close by, providing automotive repair and tire services that complement AutoZone's products.
Does AutoZone Auto Parts have a website where I can shop or check store details online?
Yes, you can visit their website at https://www.autozone.com/locations/in/indianapolis/2117-w-washington-st.html to shop online or get more information.
What should customers know about payment options at AutoZone Auto Parts on W Washington St?
AutoZone does not require cash only payments; various payment methods are accepted at this location.