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AutoZone Auto Parts

4.1
(566 reviews)

Business Details

2117 W Washington St, Indianapolis, IN
46222, United States
(317) 632-4651

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Washington St in Indianapolis, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indianapolis, IN or call us at (317) 632-4651.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2117 W Washington St, Indianapolis, IN
46222, United States

Hours

Reviews

4.1
566 reviews
5 stars
315
4 stars
121
3 stars
60
2 stars
20
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and friendly demeanor, particularly highlighting employees like Nikki, Eric, and Meika.

Mixed Experiences

While some customers had excellent service, others reported rude behavior and poor communication from certain employees.

Product Availability

Several reviews mentioned issues with stock availability, indicating that some customers could not find the parts they needed.

Store Operations

There were complaints about the store's opening hours and staff responsiveness, with some customers expressing frustration over long wait times and early closures.
  • ES
    Eric Smith
    Feb 5, 2026
    5.0
    I come here all the time and always am taken care of and have a great experience Nikki is an amazing employee and get me in and out without any issues need more people like that make the transaction always go smooth
  • LC
    Lola Chambers
    Feb 2, 2026
    5.0
    In route from South Dakota to Indianapolis, my car was experiencing some issues. I was able to make it to this store and was greeted by Nikki. I told her what was going on, she tested my battery, gave me the break down so I could understand. Then told me my best option given the situation I was in. Reluctantly I listened only because I didn't want to pay $120 for a new battery, but it was worth it. Nikki was nice, she was prompt relatable and ultimately the reason I made it back safely!
  • MH
    Mara Highbaugh
    Jan 30, 2026
    1.0
    Went to the AutoZone, 2117 West Washington St. to pick up windshield washer, fluid and windshield wipers. No one was in line stepped to the counter. Waited for the gentleman to get off the phone. By the way the gentleman‘s name was Eduardo as I try to ask this gentleman where to find the items he proceeded to help another gentleman that just walked in in front of me he was very rude and told me that that’s not the line and if I needed to be helped, I need to get in line I stood there for five minutes before this man came in and Eduardo was very rude! I left and went to the AutoZone at 5050 W. Washington St. the gentlemen There were very friendly and very helpful. Thank you for good service.
  • PD
    pedro duran
    Jan 17, 2026
    5.0
    Excelente servicio de jose
  • MS
    Mark Ward-Bopp Sr.
    Dec 12, 2025
    5.0
    Korey D was the nicest and knowledgeable. The Best

Frequently Asked Questions About AutoZone Auto Parts

What are the daily operating hours of AutoZone Auto Parts at 2117 W Washington St, Indianapolis?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:30 AM to 9:00 PM.

What types of products can I find at AutoZone Auto Parts on W Washington St?

You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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