Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Post Rd in Lawrence, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lawrence, IN or call us at (317) 899-0169.
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are reported as rude and unprofessional.
Product Availability
Customers frequently noted issues with product availability, including discrepancies between online inventory and in-store stock.
Staff Knowledge
There are concerns about staff knowledge and competence, with several reviews highlighting mistakes in part identification and a lack of assistance.
Store Environment
The store environment received mixed reviews, with some customers appreciating cleanliness and organization, while others reported a chaotic atmosphere with insufficient staffing.
RN
Ruth Nseya
Jan 6, 2026
5.0
Keelis his the best 🙏
IB
Itzel Baez
Dec 30, 2025
1.0
The employees here are EXTREMELY rude, unprofessional, and lazy. Nobody here wants to do their job, and they try to put all the tough work on the newer guy. The heavier set woman will try to sell you stuff that you do not need and will tell you that they are “done for the day” if they don’t feel like helping you. Entire staff is unwilling to go outside to do their jobs, even for a simple diagnostic check. Definitely try going to a different Autozone before you even get near this one.
RS
Ryan S
Dec 20, 2025
4.0
Fast and efficient service, got me the right parts after having to return the wrong parts
PH
Penney Harbour
Dec 9, 2025
5.0
I had a wonderful experience at autozone on post rd...customer service from Fawensky was exceptional and took care of my battery needs quickly. I was grateful he could switch out my battery right then.Thank you!!
Penney