AutoZone Auto Parts

4.0
886 reviews
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Business Details

4747 N Post Rd, Indianapolis, IN
46226, United States
(317) 899-0169
https://www.autozone.com/locations/in/indianapolis/4747-n-post-rd.html
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About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Post Rd in Lawrence, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lawrence, IN or call us at (317) 899-0169.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4747 N Post Rd, Indianapolis, IN
46226, United States

Hours

Reviews

4.0
886 reviews
5 stars
456
4 stars
201
3 stars
88
2 stars
38
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for being helpful and friendly, while others are criticized for rudeness and lack of professionalism.

Product Availability

Customers frequently report issues with product availability, stating that items shown as in stock online are often not available in-store.

Staff Knowledge

There are concerns about staff knowledge and competence, with some customers experiencing incorrect part recommendations and poor assistance.

Store Environment

The store is described as clean and organized, but some customers note that it can be very busy, leading to longer wait times.

Employee Behavior

Several reviews mention unprofessional behavior from employees, including being dismissive or unhelpful, which negatively impacts customer experiences.
  • PC
    Pablo De La Cruz
    Oct 19, 2025
    5.0
    Muy buena atención al cliente
  • AS
    Angela J Stefanski
    Sep 28, 2025
    1.0
    My husband called ahead to confirm they had the part he needed for his car, AND he confirmed they would hold it. Drive 30 minutes to have the person up front say that they do not have the part and that sometimes ‘they lie.’ It was odd.
  • MJ
    Mark Johnson
    Sep 11, 2025
    3.0
    Folks at this location helped me find the sensor for my pick up truck - thanks Mike for looking in the paper books
  • JC
    Jim Clark
    Aug 26, 2025
    3.0
    Extremely slow checkout!!
  • MH
    Michele Hawker
    Jul 26, 2025
    1.0
    There's a reason I never go to zoo and I was reminded why on this last trip. Their sales people barely speak English and the know absolutely NOTHING! I needed an alternator belt for a Maserati. I called ahead of time and was told they had one. I got there and it seemed to be terribly long. The lady I spoke with barely spoke English. I should have walked out but parts for this car are hard to find locally. I asked if they were sure it was the correct belt. Another associate confirmed it. I still had my reservations but left with it. Guess what? That's right, it was the wrong belt. As a result, these people cost me money. I ended up needing to have the car towed. If they had an ounce of auto parts knowledge, or been able to read the screen ( I didn't see the screen when I purchased the belt, only when I returned it), they would have known. How about hiring people who speak fluent English as well. Given this is a serious problem throughout the company, I'll never go back. I don't care if I have to order the part and wait for it somewhere else. These people are clueless. I wouldn't trust them with a powerwheel car.
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Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 11:00 PM Monday through Friday.

Does AutoZone Auto Parts offer in-store pickup services?

Yes, AutoZone Auto Parts offers in-store pickup for your convenience.