Advance Auto Parts

4.3
283 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5150 E Thompson Rd in Indianapolis offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5150 E Thompson Rd, Indianapolis, IN
46237, United States

Hours

Reviews

4.3
283 reviews
5 stars
173
4 stars
60
3 stars
27
2 stars
10
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like William, Daniel, and Sadie going above and beyond to assist.

Product Availability

Customers frequently noted that the store had the parts they needed in stock, and appreciated the convenience of online ordering and in-store pickup.

Installation Assistance

Several reviews highlighted the helpfulness of staff in assisting with installations, particularly for batteries and other simple parts, enhancing the overall customer experience.

Mixed Experiences

While most feedback was positive, there were some reports of poor service from specific employees, indicating inconsistency in customer interactions.

Store Environment

The store was generally described as clean and professional, although there were isolated complaints about smoking near the entrance affecting customer comfort.
  • DP
    Daniel Phillips
    1 day ago
    4.0
    I would like to give a shot out to a kind young man who works for you by the name of Nathan. Well I bought a battery from Advance the other day and he installed it for me like a pro. He taught me a thing or two. 😉 He seems to know a lot about cars… He is Apprenticed. 👍 William and Konner were also incredibly helpful and friendly, making the whole experience smooth and enjoyable. Thanks Guys!
  • AH
    Amy M Hart
    Oct 21, 2025
    4.0
    Great very nicely ask if he could help right away I wasn't sure about the piece I needed and he was very patient until we found it would have been 5 had the part I bought came with the part you plug it into but I er all good visit
  • RM
    Rose Mtair
    Oct 13, 2025
    5.0
    Daniel and Nate were great at assisting us with installing the battery in our 2016 Chevy Malibu. They helped out tremendously and now we don't have to pay a mint to put in the new battery.
  • DM
    Diana Maier
    Oct 7, 2025
    5.0
    Purchased items online for store pickup. Items were waiting for me when I arrived... very easy!
  • SL
    SHAWN LAMEY
    Oct 3, 2025
    5.0
    This place is great. I do lots of my own car repairs on 3 different vehicles for my family. I bought an oil drain pan yesterday online to change my oil. Worst drain pan ever made. I think more spilled than was collected. Took it back and the employee returned and I got a much better one for a discount and I paid the difference with no hassle. Thank you Advanced Auto Parts

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*