Advance Auto Parts

4.3
290 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 5150 E Thompson Rd in Indianapolis offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5150 E Thompson Rd, Indianapolis, IN
46237, United States

Hours

Reviews

4.3
290 reviews
5 stars
180
4 stars
60
3 stars
27
2 stars
10
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being helpful, friendly, and knowledgeable, with many customers highlighting individual employees for their exceptional service.

Product Availability

Customers appreciate the store's ability to have parts in stock and the ease of online ordering for pickup.

Installation Assistance

Many reviews mention the staff's willingness to assist with installations, such as batteries and wipers, enhancing the overall customer experience.

Mixed Experiences

While most feedback is positive, there are some reports of poor service from specific employees, indicating inconsistency in customer interactions.
  • NM
    Nathan Miller
    Jan 3, 2026
    5.0
    Daniel at the Thompson Advance Auto went absolutely above and beyond on a cold Saturday night none the less! Most people would have told me to change my own battery, but not Daniel, we both tore into it and had it fixed within 20 minutes. Thanks Aton Daniel the service industry needs 1000% more folks like him. Kudos Dan.
  • JJ
    Jerri
    Dec 28, 2025
    5.0
    Never talk down to you. Always helpful. I feel I can trust what they advise.
  • LP
    Larry Parkhurst
    Dec 25, 2025
    5.0
    I always have a positve experience when shopping here. I am also glad to know they acccept used motor oil for recycling.
  • JS
    Jim Stine
    Dec 23, 2025
    5.0
    Great staff that are very helpful with my questions.
  • LP
    Linda Parks
    Dec 22, 2025
    5.0
    Nathan just helped me fix my turn signal light bulbs. My left light had went out and I called to ask this place if they could help me get it fixed, and Nathan answered the phone with so much kindness and enthusiasm. He even changed the right bulb (since I bought a two pack of bulbs). I really wanted to write a review and shout him out for his helpfulness and kindness! Thanks so much!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*