Advance Auto Parts

4.2
288 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5125 N Keystone Ave in Indianapolis offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5125 N Keystone Ave, Indianapolis, IN
46205, United States

Hours

Reviews

4.2
288 reviews
5 stars
163
4 stars
67
3 stars
31
2 stars
5
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Staff Issues

Several reviews highlighted instances of rude or unprofessional behavior from certain employees, impacting the overall customer experience.

Product Availability

Customers appreciated the variety of products available, although some noted issues with inventory accuracy and stock levels.

Installation Assistance

Numerous customers expressed satisfaction with the installation services provided by staff, particularly for batteries and wipers.

Mixed Experiences

While many reviews were positive, there were also significant complaints about poor service and unprofessional conduct, indicating inconsistency in customer experiences.
  • SS
    Shannon Strong
    Oct 25, 2025
    1.0
    Went in employe Wilson rude to customers, and i heard him tell another employe customers are ignorant just ring battery attachments up they wont know! Bad management! Bad service!
  • TT
    Tressa's travel tips
    Oct 16, 2025
    5.0
    Jacob D. Was extremely helpful. He went above and beyond to help me install an item in my car.
  • CK
    Corey K
    Sep 17, 2025
    5.0
    The employee was by himself but he took the time to help me install the battery that I purchased and picked up. Highly recommend and they are knowledgeable and willing to be helpful.
  • TJ
    Truth J
    Sep 14, 2025
    5.0
    One of the better auto parts stores around, a good selection with brands other auto stores don't carry, wish they had more locations around the city
  • MK
    Matt K
    Sep 11, 2025
    5.0
    Allen is the man. He helped diagnose our battery issue, pick out a replacement, double check that our alternator was okay and did the install as well. He was fast, friendly and professional throughout the whole process.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*