Advance Auto Parts

4.0
269 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 5205 W Washington St in Indianapolis offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5205 W Washington St, Indianapolis, IN
46241, United States

Hours

Reviews

4.0
269 reviews
5 stars
149
4 stars
50
3 stars
24
2 stars
15
1 star
31

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Many customers praised the staff for being knowledgeable and helpful in finding the right parts.

Customer Service

There were mixed reviews about customer service, with some customers experiencing rude or unhelpful interactions, while others reported friendly and efficient service.

Order Fulfillment

Several customers faced issues with online orders not being ready or items not being in stock, leading to frustration.

Pricing

Customers noted that while prices may be higher than competitors, the quality of parts and service was often considered better.
  • RL
    Randy Lawson
    Dec 31, 2025
    5.0
    Knowledgeable and always have the right parts I need
  • JW
    Judith Williams
    Sep 26, 2025
    1.0
    Long beard guy at register…Lazy employee. Can’t help find item, gave very nonchalant attitude, I won’t be returning here
  • TT
    TIMOTHY FULBRIGHT (WESTSIDE TJ)
    Sep 1, 2025
    1.0
    They do not know what they are doing ordered parts online for in store pick up they said I’d get a email telling me when my order is ready never did went up there they didn’t have what I needed tried telling me not to use they’re website they are lazy lines full they’re just hanging out on there phone not helping people
  • TC
    Toddrick Combs
    Aug 25, 2025
    4.0
    Interesting staff, but y'all have what I needed!
  • AA
    ajmboarding
    May 2, 2018
    5.0
    Ordered online for in-store pick up and save 25% on my order, nice! Order was ready when I got there.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*