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Advance Auto Parts

4.2
(293 reviews)

Business Details

9015 Indianapolis Blvd, Highland, IN
46322, United States
(219) 838-6121
https://stores.advanceautoparts.com/in/highland/9015-indianapolis-blvd

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 9015 Indianapolis Blvd in Highland offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
9015 Indianapolis Blvd, Highland, IN
46322, United States

Hours

Reviews

4.2
293 reviews
5 stars
186
4 stars
52
3 stars
21
2 stars
6
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were reported as rude or dismissive.

Product Availability

Customers noted that the store often has the parts they need in stock, but there were instances of items being unavailable.

Staff Knowledge

Many reviews highlighted the staff's knowledge and ability to assist customers effectively, although there were exceptions.

Store Environment

The store is generally described as clean and organized, contributing to a positive shopping experience.

Inconsistent Experiences

Overall experiences varied significantly depending on the staff present, leading to a perception of inconsistency in service quality.
  • SF
    SS Family
    Feb 22, 2026
    1.0
    I had a pretty disappointing experience at the Advance Auto Parts store located at 9015 Indianapolis Blvd, Highland, IN 46322. I placed an online order and went to pick it up in store. When I arrived, no one greeted me or acknowledged me at the counter. One of the items in my order wasn’t in stock, which I completely understand — inventory issues happen. However, when I asked the employee at the desk when I could expect my refund, he responded with an attitude and said, “I don’t know how that stuff works.” That response was frustrating and unprofessional. If someone isn’t sure about a process, the right thing to do is ask a coworker or manager — not dismiss the customer. Overall, the customer service here was poor and made what should’ve been a simple pickup a negative experience. I hope management works on better customer service training at this location.
  • PP
    Pedro Padilla
    Feb 19, 2026
    5.0
    When in need of a new battery for your vehicle, come and see De. Store manager De, was very knowledgeable, attentive, funny, and professional. She's an experienced car parts store manager willing to find the right part for your car.
  • SS
    steve sside
    Feb 1, 2026
    5.0
    GREAT SERVICE
  • KC
    Kitty Cat
    Jan 11, 2026
    3.0
    Great entrance from the back literally riped my bumper
  • PW
    Phineusum Wearsaph
    Dec 19, 2025
    1.0
    Brian you a whole general manager and don’t know how to assist customers with the company website! It’s a problem ! I’m glad I went to the store and Dee Helped me a lot. Brian needs more Customers Service Training

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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