Advance Auto Parts

4.3
286 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 9015 Indianapolis Blvd in Highland offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
9015 Indianapolis Blvd, Highland, IN
46322, United States

Hours

Reviews

4.2
285 reviews
5 stars
181
4 stars
52
3 stars
20
2 stars
6
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are reported as rude or dismissive.

Knowledgeable Staff

Many customers noted that staff members are knowledgeable and able to assist with finding parts and providing solutions.

Inconsistency

Customer experiences vary significantly depending on the employee on duty, leading to a perception of inconsistency in service quality.

Product Availability

The store is generally well-stocked with parts, but some customers reported not finding specific items they needed.

Professionalism

Instances of unprofessional behavior from certain employees were highlighted, impacting overall customer satisfaction.
  • GS
    Gene Scheidt
    3 days ago
    5.0
    I stopped by Advance Auto Parts in Highland, IN on Route 41. The person who helped me, Ryan, was knowledgeable, friendly and not condescending. He knew where everything, I asked for, was located. He installed a battery and tail light in my car. This young man should be a corporate trainer teaching customer service. Nice job in hiring this guy Advance. In the future I'll only shop at Advance because of Ryan.
  • TF
    tim felus
    Nov 14, 2025
    5.0
    had exactly what I needed, very helpful staff, in and out in 5 minutes. price was right. I would go back for any automotive needs
  • LM
    Leonel Manrique
    Nov 9, 2025
    1.0
    Compré un inyector para mi camioneta y el tipo que me atendió fue grosero y racista, al final me dio el inyector equivocado
  • AT
    Amber Tate
    Nov 3, 2025
    1.0
    Came in to use the code reader since google said they have that service. Guy that worked there was very rude and condescending. Said it was his and didn’t belong to advance auto and acted like I was going to steal it. Just ended up going to auto zone after since they are more helpful and nicer anyway
  • ER
    Erica Roads
    Oct 30, 2025
    5.0
    Was in advance and needed a help finding some parts. A young man named Ryan offered help and was extremely helpful and friendly! 100/10!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*