Advance Auto Parts

4.2
290 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 9015 Indianapolis Blvd in Highland offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
9015 Indianapolis Blvd, Highland, IN
46322, United States

Hours

Reviews

4.2
289 reviews
5 stars
183
4 stars
52
3 stars
21
2 stars
6
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were reported as rude or dismissive.

Knowledgeable Staff

Several customers highlighted the staff's knowledge and ability to assist with finding parts and providing solutions.

Inconsistent Experiences

Customer experiences vary significantly depending on the employee on duty, with some reporting excellent service while others faced issues.

Product Availability

Many customers appreciated the store's well-stocked inventory and ability to find specific parts.

Professionalism Issues

There were complaints about unprofessional behavior from certain employees, impacting the overall customer experience.
  • KC
    Kitty Cat
    2 days ago
    3.0
    Great entrance from the back literally riped my bumper
  • PW
    Phineusum Wearsaph
    Dec 19, 2025
    1.0
    Brian you a whole general manager and don’t know how to assist customers with the company website! It’s a problem ! I’m glad I went to the store and Dee Helped me a lot. Brian needs more Customers Service Training
  • RS
    Rita Stepney
    Nov 30, 2025
    5.0
    Excellent service nice people
  • GS
    Gene Scheidt
    Nov 20, 2025
    5.0
    I stopped by Advance Auto Parts in Highland, IN on Route 41. The person who helped me, Ryan, was knowledgeable, friendly and not condescending. He knew where everything, I asked for, was located. He installed a battery and tail light in my car. This young man should be a corporate trainer teaching customer service. Nice job in hiring this guy Advance. In the future I'll only shop at Advance because of Ryan.
  • JM
    James Morris
    Nov 20, 2025
    4.0
    Fair price for products l needed and good service.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*