Pilot Travel Center

4.1
1504 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Hebron, IN! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
18011 Colorado St, Hebron, IN
46341, United States

Hours

Reviews

4.1
1,504 reviews
5 stars
754
4 stars
417
3 stars
206
2 stars
52
1 star
75

What are people saying?

AI-generated from recent customer reviews

Staff Behavior

Multiple reviews highlighted rude and unprofessional staff interactions, with some customers feeling disrespected.

Cleanliness

While some customers praised the cleanliness of the restrooms and facilities, others reported dirty conditions and poorly maintained areas.

Service Speed

Customers frequently mentioned slow service at gas pumps and inside the store, leading to frustration.

Shower Issues

Several reviews pointed out problems with the showers, including lack of hot water and high fees, causing dissatisfaction among truck drivers.

Parking Availability

Many customers appreciated the ample parking space, although some noted issues with non-truck vehicles taking up truck parking spots.
  • TS
    Tony D (Squishy)
    Oct 23, 2025
    1.0
    One star until they fix their mobile pay system. I'm getting tired of this crap not working!
  • SS
    Sharanjit Singh
    Oct 13, 2025
    1.0
    I recently stopped at this Pilot location and had a disappointing experience with one of the staff members. Unfortunately, the employee I interacted with was very rude and did not show basic respect when speaking to me. As a customer, I expect to be treated with courtesy, and that was not the case here. I hope management addresses this behavior so that other travelers don't have a similar experience. Truck drivers and travelers deserve better service.
  • NF
    N F
    Oct 1, 2025
    2.0
    It’s small and their selections kinda sucks. The Wendy’s is ok but usually dirty.
  • CB
    Caleb Bay
    Sep 30, 2025
    1.0
    Slowest remodel known to man. I could have single-handedly, remodeled it myself by now. Very popular place to park at the pump.
  • PK
    peyton kenobi
    Sep 10, 2025
    1.0
    They have been remodeling for several months now. Months ago when we came their selection of drinks was very limited and now you cannot even go inside. The restrooms available are port-a-potties You are much better off going across the street, who knows how long the remodel is going to take

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.