Enterprise Rent-A-Car

4.0
478 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Hammond, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hammond location today.

Location

Enterprise Rent-A-Car
5716 Indianapolis Blvd, Hammond, IN
46320, United States

Hours

Reviews

4.0
478 reviews
5 stars
303
4 stars
47
3 stars
24
2 stars
14
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional throughout the rental process.

Efficiency

The rental process was frequently described as quick and efficient, with minimal wait times for both pickup and drop-off.

Vehicle Quality

Several reviews mentioned issues with vehicle cleanliness and condition, including unpleasant odors and maintenance problems.

Mixed Experiences

While most feedback was positive, there were isolated incidents of poor service and dissatisfaction with specific staff members.
  • HH
    Hoosier24
    Dec 17, 2025
    1.0
    Rented from a different location and was trying to switch my contract from business to personal due to unforeseen funeral. This greedy branch wanted $100 for a 'one way fee' even though I was bringing the car back to the original location. No sympathy for the situation whatsoever. *EFIT* Unfortunately, I've already adjusted my trip and schedule to avoid the unfair charges so the request to view my booking is too little too late.
  • DG
    Danielle G/Rodick
    Dec 12, 2025
    5.0
    I’ve been to multiple enterprises over the years! But this one is the best . From booking the car to check out is always a pleasant and fast efficient experience! I truly appreciate this team ! If your looking for a rental this is the best place in north west Indiana !!
  • NS
    Nana Sweets
    Dec 10, 2025
    5.0
    Their level of customer service and car quality are worth your business!
  • CS
    C S
    Dec 8, 2025
    5.0
    I have rented a lot of cars from Enterprise and I have always been taken care by this branch. Kyle the manager and Marcus have always gone above and beyond. I am really happy with my experiences and will always use them for any future rental needs I may have
  • TV
    Thomas De Jesus (VIPER31415)
    Nov 16, 2025
    3.0
    Customer who rented the car smoked a lot of marijuana. The enterprise employee said they tried to spray it down as much they could and charged the last renters a cleaning fee. They should have offered me a different car or a discount but I’m guessing every car in that city probably smells like weed so a discount should have at least been offered. The car stunk so bad it gave me and my wife headaches every time we got into the car to go places. The first day we had to drive with the windows down, heater full blast while it was cold outside just to get some of the smell out. The next day we bought air freshers to see if that would help but it didn’t. I understand that enterprise has no control of what people do with the car when they drive off the lot but I think that if a car is returned and smells so bad of cigarette, cigar or marijuana smoke the car should be out of commission until the smell subsides.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Hammond, IN offer?

Enterprise Rent-A-Car in Hammond offers a wide range of vehicle rentals including cars, vans, luxury cars, and airport pickup services.

What are the operating hours of Enterprise Rent-A-Car in Hammond?

The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 12:00 PM, and is closed on Sundays.