Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E 169th St in Hammond, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hammond, IN or call us at (219) 844-4410.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
342 reviews
5 stars
192
4 stars
78
3 stars
30
2 stars
15
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond to assist.
Product Availability
Customers frequently noted that the store had the parts they needed, although there were some complaints about incorrect items being provided.
Mixed Experiences
While many reviews highlighted excellent service, there were notable instances of poor customer service, particularly involving management.
Quick Service
Several customers appreciated the quick service and efficiency in getting their needs met.
Installation Assistance
Many reviews mentioned staff offering to install parts for customers, which was highly appreciated.
- CGCorin Gardner1 day ago1.0Manager. On shift today 4;03 pm. (11/22)Very nasty attitude horrible. Disrespectful. I was doing a return, told me reading is fundamental. Also, told me the way Im feeling today, I shouldn't even give you a return. Also, told me yeah I do go off on ppl. Also said she was very irritated Why? I the customer don't have anything to do with HOW YOU FEEL. IF YOU don't like that job dont then dont do it. CUSTOMERS DO NOT DESERVE YOUR TREATMENT. ITS ALWAYS LIKE THIS WITH YOU, SEVERAL CUSTOMER HAVE SAID THEY DONT EVEN LIKE COMING IM THE STORE WHEN YOUR ON SHIFT. SHONTEL OR SHONTELLA
- JLjishell lynch3 days ago5.0Shonnella L. The parts sales manager was extremely helpful and wonderful! She went above and beyond and made sure I had everything I needed before I left. She is an exceptional employee and I recommend everyone to come see her. Installed everything on my vehicle and was very knowledgeable about all the products. Thank you Shonnella
- DMDavid MarshallNov 13, 20255.0The manager really helped my daughter out.
- MHMickiva HughesNov 11, 20255.0Sharnella might have spelled her name wrong but she has excellent customer service she makes customers feel welcome .All stay was great and greeted everyone.
- ASAnna SouthOct 17, 20255.0Two women driving to Chicago got a message to replace brake fluid immediately. We stopped in here with our car manual and Bailey was kind, patient, and knowledgeable - thank you for helping us find the right fluid and helping us make sure we filled it up correctly. Grateful for your patience and help!
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours for AutoZone Auto Parts located at 3609 E 169th St, Hammond, IN?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.
Does AutoZone Auto Parts in Hammond offer in-store pickup and same-day delivery services?
Yes, the Hammond AutoZone location offers both in-store pickup and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts in Hammond?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this AutoZone store.
What brands does AutoZone Auto Parts Hammond carry?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Hammond for customer support?
You can call them at (219) 844-4410 or email customer.service@autozone.com for assistance.
Are there any dining options near AutoZone Auto Parts in Hammond?
Yes, nearby dining options include Zantes Restaurant (Greek cuisine), Big Daddy's BBQ Hammond, GGC Eatery, El Patio (Mexican food), Gomez Tacos and Pizza, Camino Real Authentic Mexican Cuisine, and McDonald's.
What nearby stores are close to AutoZone Auto Parts that customers might visit?
Nearby stores include Grand Foods (convenience and international grocery), Dollar General (discount store), and O'Reilly Auto Parts for additional automotive needs.
Are there any beauty or spa services near the AutoZone in Hammond?
Yes, nearby beauty and spa options include HerKandyglam LLC, Pamper Me hair salon, Cutting Cafe barber shop, Cutzbybatman LLC, and Butterfly Touch Spa.
Does AutoZone provide curbside pickup or require cash payment only?
AutoZone in Hammond provides curbside pickup services and does not require cash payment only; other payment methods are accepted.
What is the web address to find more information about AutoZone Auto Parts in Hammond?
You can visit https://www.autozone.com/locations/in/hammond/3609-e-169th-st.html for detailed information and online shopping options.