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AutoZone Auto Parts

4.2
(357 reviews)

Business Details

3609 E 169th St, Hammond, IN
46323, United States
(219) 844-4410
https://www.autozone.com/locations/in/hammond/3609-e-169th-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E 169th St in Hammond, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hammond, IN or call us at (219) 844-4410.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3609 E 169th St, Hammond, IN
46323, United States

Hours

Reviews

4.2
357 reviews
5 stars
204
4 stars
79
3 stars
31
2 stars
15
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Shonnella and Carlos for their exceptional service.

Mixed Experiences

While some customers had positive interactions, others reported unprofessional behavior and poor service from certain managers, leading to a lack of consistency in customer experiences.

Product Availability

Several reviews mentioned issues with product availability and incorrect parts being provided, causing frustration for customers.

Store Environment

The store was generally described as clean and organized, contributing to a positive shopping experience for many customers.
  • RG
    Reverend G
    Feb 2, 2026
    5.0
    Great Selection & Service
  • TM
    Tiffany McCullough
    Feb 1, 2026
    5.0
    Shonnella was extremely helpful and knowledgeable. She taught me a few new things and saved me hundreds of dollars. The store is clean and all the staff are friendly
  • RC
    romeo Cedeño
    Jan 29, 2026
    5.0
    Thank you Shonnalla for you help 👍🏾🇺🇸
  • AM
    Anabel Munoz
    Jan 27, 2026
    5.0
    Wounderfull service Very helpful and nice Leona & Shonella wear awesome
  • NS
    Nena S
    Jan 23, 2026
    1.0
    This store is very unprofessional horrible service and store. I went to the store for only a battery replacement for my key fob hours later they broke my key fob and got away with it. I paid $216 for just a replacement, I told the supervisor about the charge I had to deal with the. Manager told me he will contact me the next day and he didn’t stand on his own word about it. So I went there today and got Tresspassed just for talking to the supervisor about the situation and a team member ended up calling the cops on me cause she was part of my key fob breaking. I will never recommend you getting a battery replacement for your key fob or anything to do with keys from a girl name Shanta, or a guy name Tyler . Be careful who you guys use at the store I wouldn’t recommended this store to nobody at all anymore.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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