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AutoZone Auto Parts

4.1
(561 reviews)

Business Details

6444 Columbia Ave, Hammond, IN
46320, United States
(219) 937-3138
https://www.autozone.com/locations/in/hammond/6444-columbia-ave.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Columbia Ave in Hammond, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hammond, IN or call us at (219) 937-3138.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6444 Columbia Ave, Hammond, IN
46320, United States

Hours

Reviews

4.1
561 reviews
5 stars
300
4 stars
124
3 stars
65
2 stars
28
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Timika, Noe, and Brianna for their exceptional service.

Product Availability

Several reviews mentioned issues with product availability and receiving incorrect parts, leading to frustration among customers.

Store Experience

Mixed feedback on store experiences, with some customers reporting long wait times and poor service, while others enjoyed quick and efficient visits.

Staff Knowledge

Customers appreciated the knowledge and expertise of staff members, who often provided valuable assistance and advice.

Management Issues

Some reviews pointed out problems with management and staff training, indicating a need for improvement in customer service protocols.
  • AE
    Andrea Estrada
    Jan 27, 2026
    1.0
    If I could give 0 or negative stars I will, they gave me the wrong battery and when I went to change it it, they sent me to another store because they did not had it, just for me to go to the other store and for them to say I had to return to the initial store to process de return instead of exchange and then get the new one, they sold me the second one (or the correct one) and I had to (once again) go back to the initial store to return the first one, in said place, they processed the return in the second battery (the correct one) instead of the one that they supposed to, and btw was on the ticked I gave them, by the end of all the store made money from that alone, there was a lot of confusion and mistakes, and of course back and forth between stores, the help was basically none and they blamed it all on the system acting up, after visiting the two stores a total of 4 times, I can say for sure, if you can, avoid them!!!! I have had positive experiences on other ones, but those two (Columbia and Calumet), you should avoid!
  • DA
    David Alexander
    Jan 21, 2026
    5.0
    Nice
  • JP
    Jaylin Price
    Dec 31, 2025
    5.0
    Timika Wilson is an incredible worker she help me well and she is very nice she is a great addition to there staffing
  • AA
    Adrian A
    Dec 20, 2025
    1.0
    Horrible evening staff. The time i went the staff just looked at me and wasn’t willing to help me find the part i needed. Avoid this location.
  • EC
    Erick Chavez
    Dec 11, 2025
    5.0
    Buen cervical y amables

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Hammond, IN?

AutoZone Auto Parts in Hammond, IN is open Monday to Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Hammond?

AutoZone Auto Parts is located at 6444 Columbia Ave, Hammond, IN 46320, USA.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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