AutoZone Auto Parts

4.3
470 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone East Ridge Rd in Griffith, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Griffith, IN or call us at (219) 838-1988.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
722 E Ridge Rd, Griffith, IN
46319, United States

Hours

Reviews

4.3
470 reviews
5 stars
295
4 stars
96
3 stars
39
2 stars
11
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Carlos, Amanda, and Jonathan for their exceptional service.

Employee Behavior

Several reviews highlighted issues with employee behavior, including instances of rudeness and unprofessionalism from management, which negatively impacted customer experiences.

Product Quality

Customers expressed concerns about the quality of products, particularly regarding oil and batteries, with some reporting receiving used or faulty items.

Store Environment

While many found the store environment clean and organized, there were complaints about slow service and employees engaging in unprofessional conversations during busy times.

Overall Experience

Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others indicated they would not return due to poor service or product issues.
  • RD
    Rob Delaney
    4 days ago
    1.0
    Couldn’t scan receipt for retuning jug of brand new sealed antifreeze I bought two days prior at another location. Csr Anthony and even manager Ty refused to type in receipt to return it when asked. Made me drive across county to return it where that stores manager apologized and couldn’t scan either but typed in receipt info in about two seconds and returned it.
  • DV
    Danielle V
    Aug 16, 2025
    1.0
    Went there yesterday and as soon as I walked in the door I could hear one of the male employees cursing at another male employee. It was insane. I cannot believe he is even working there acting like that. A female employee was there looking like this is a normal occurrence. I ended up leaving and getting my parts at another franchise.
  • RS
    Robert Schodtler
    Aug 8, 2025
    1.0
    START CHECKING GALLONS OF NEW OIL PEOPLE I JUST BOUGHT 2 NEW SYNTHETIC JUGS USED ONE ON MY CAR AND THE OTHER FOR EXTRA WELL JUST CHECKED THE NEW GALLON NOW ITS COMPLETELY USED MOTOR OIL THIS PLACE ABSOLUTELY SUCKS FOR NOT CHECKING RETURNS PROPERLY WOULD NEVER RECOMMEND ON GETTING THEIR OIL UNLESS YOU WANT TO WASTE MONEY AND GET SCREWED
  • CG
    Crystal Grankowski
    Jun 18, 2025
    5.0
    The young men at Autozone helped me, were respectful and diligent in selling me a car battery and getting it installed. In addition, I had a headlight bulb replaced without any condescending attitude.
  • JS
    Jennifer Simmons
    Jun 9, 2025
    4.0
    I came in looking for front license plate screws. I was a hard time finding the right size. Daniel was very patient and helpful with me as he tried to help me find what I needed. Awesome customer service! The only suggestion I have is it would've been easier to take the screws outside to see if it would fit instead of doing about 5-6 transactions. In and outta of the store. Was kind of a hassle

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Griffith, IN?

The store operates from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:30 AM to 9:00 PM on Sunday.

Where is AutoZone Auto Parts located in Griffith?

It is located at 722 E Ridge Rd, Griffith, IN 46319, United States.