Enterprise Rent-A-Car

4.2
676 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Greenwood, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our U.s. Highway 31 location today.

Location

Enterprise Rent-A-Car
801 S U.S Hwy 31, Greenwood, IN
46143, United States

Hours

Reviews

4.2
676 reviews
5 stars
485
4 stars
53
3 stars
28
2 stars
17
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly and helpful staff, while others reported unprofessional behavior and dismissive attitudes.

Vehicle Condition

Numerous complaints about the cleanliness and maintenance of vehicles, with many customers receiving cars that were dirty or had unpleasant odors.

Reservation Issues

Frequent reports of overbooking and unavailability of reserved vehicles, leading to frustration among customers.

Rental Process

Some customers found the rental process smooth and efficient, while others experienced long wait times and disorganization.
  • CF
    Chauncey Frend
    1 day ago
    1.0
    My insurance company rented a vehicle for me from this location while my vehicle was being repaired from a drunk driver hit and run. I drove this rental vehicle less than 10 miles before I returned it. It simply sat at home while I worked for a few days. When I returned it I was accused of causing damage to the rental car. This shocked me, it literally sat except for my trip to and from this location. Since I had no evidence to defend myself and I did not have insurance on the vehicle there was nothing I could do. The sales rep, Pablo, talked me into showing him my credit card. He then swiped it quickly without explanation or permission for $500 and said "That will get it started..." I felt sick to my stomach and robbed. Next I followed their instructions at home electronically to end this 9 week nightmare via the Enterprise Damage Recovery Unit. Finally paying an additional $739.42 out of pocket completed the process. Total was $1239.42 for this. Be sure to get the insurance folks. Also, there will never be a chance for the rest of my life that I or my family will ever do business with Enterprise Rent-A-Car again.
  • JJ
    Jennifer Brown (Jenn)
    2 days ago
    5.0
    I love Enterprise. Their check in process is so easy and they always have really nice newer cars to select from at a competitive price.
  • AH
    arianna hicks
    2 days ago
    5.0
    Nice clean rental cars. The staff at the Greenwood location are very nice and very helpful. 10 out of 10 recommend 😊
  • TD
    Timothy Dyer
    6 days ago
    5.0
    Everything went well. Staff was pleasant.
  • TC
    Taniyah Couch
    Jan 5, 2026
    5.0
    This was my first time renting from enterprise and I was nervous about all the reviews but honestly, this was an amazing experience! I can’t remember the names of the man and woman who helped me check in but Grant and Courtney were very helpful during my drop off I appreciate you guys. I fell in love with the car I rented as well. I will definitely be back to rent again! Thank you all for your help. ❤️

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car Greenwood offer for rental?

Enterprise Rent-A-Car Greenwood offers a wide range of vehicles including cars, vans, and luxury cars to accommodate your rental needs.

Where is Enterprise Rent-A-Car located in Greenwood, IN?

Enterprise Rent-A-Car is located at 801 S U.S Hwy 31, Greenwood, IN 46143.