Monro Auto Service and Tire Centers

Reviews

• SS

  Stephen

  4 days ago
  1.0
  If you are thinking of going here - don’t. I find it really hard to believe both of these cracks existed prior to me bringing my car here to put on just two tires. As they held air just fine - just needed replaced because of wear. Even if they were cracked prior — why wasn’t I informed? I mean the tech put a balance weight about 6 inches away on one of them — how do you not see that? Made it about 10 mins down the road before TPMS went off. I limp it home and they had impacted the lug bolts so hard my 250 ft/lbs nut busting impact wrench was no match. (Torque spec is 89 ft/lbs. Had to find someone with an air impact wrench to get them off. Imagine if I wanted to put on the spare… Avoid if you care about your safety.
• MP

  Michael Pasay

  Apr 13, 2026
  1.0
  I bought breaks there on my Mini cooper. Passenger tire started smoking, the whole rim was smoking hot. They put wrong size pads on that side. I figured ok a fluke. Then I had to replace all the brakes under warranty. Ok then I put brakes on my 2017 jeep Wrangler at Monroe. On the way to work the driver side bottom bolt holding brake in place came out. I had to have it towed. It messed up my wheel. The shop I took it to, said whoever did the brakes should have used a tork wrench. I should have seen the pattern but. Then I tried again, tried to get alignment for rear on my Mini Cooper s since bell didn't have a special tool. The manager said in a rude manner, take it back to bell tire since I keep buying tires from them and not Monroe. After I have spent thousands on brakes and tried to be a good customer. Now they will never get any business from me.
• RC

  Roger Clark

  Apr 7, 2026
  1.0
  Quoted me $3000 to fix the exaust on my car. Shop down the road fixed it for $300.
• JB

  Jared Burnett

  Apr 6, 2026
  5.0
  I had a great experience with Monroe Auto. I brought my truck in for a vibration that could be felt throughout the entire vehicle. I had already taken it to two other shops, and neither one could identify the issue—they basically just shrugged it off. When I dropped it off at Monroe, I shared some notes based on my own observations. They actually listened, took everything into account, and got the truck up on a lift right away. Very quickly, they were able to confirm the problem was a worn driveshaft bearing—something the other shops completely missed. Their communication was excellent. They called me multiple times to keep me updated, including letting me know early on that parts availability might delay the repair. Then later that same afternoon, they called again with good news—they were able to get the part and had the truck ready for pickup sooner than expected. The vibration is completely gone now, and the truck drives smoother than ever. These guys know what they’re doing and take care of their customers. Highly recommend.
• BB

  Bobby Brown

  Mar 23, 2026
  5.0
  Very good business my car wasn’t there longer then a hour getting fixed got me right in took care of the problem definitely recommended for all your vehicles needs anything to get done besides major engine work or transmission other then that they are who you wanna go to 👍

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