Pilot Travel Center

3.6
1724 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Greenfield, IN! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2640 N 600 W, Greenfield, IN
46140, United States

Hours

Reviews

3.6
1,724 reviews
5 stars
666
4 stars
382
3 stars
288
2 stars
109
1 star
279

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some praised helpfulness while others reported rudeness and unprofessionalism.

Cleanliness

Facilities are generally reported as clean, but there are significant complaints about the condition of showers and bathrooms.

Parking Issues

Frequent complaints about limited parking availability and enforcement of reserved spots, leading to frustration among drivers.

Food Quality

Many customers expressed dissatisfaction with food options, citing high prices and poor quality.

Facility Condition

The location is newly remodeled and visually appealing, but operational issues detract from the overall experience.
  • JC
    Jayme Correia
    2 days ago
    1.0
    2 slices of pizza for $9.18 that's just extortion. You understand other options aren't available.
  • ML
    Michelle Love
    Nov 15, 2025
    1.0
    Customer service was great at night time i paid for parking then when I went to find parking the night manger told me to park in a free spot that just opened up and she would refund my money. But the lady that was there in the afternoon side was just running around scolding the employees infront of people. I dont think the person serving hot foods should be yelled at for self checkout still having a hamburger not paid for. If she wasn't busy yelling at people n being rude she would have cault the unpaid burger... in telling someone they cant drop their trailer long enough to go to walmart or goodwill and get things that arnt offered at ur truck stop is ridiculous im not abandoned my trailer its fully loaded and cant make money if I leave it here. I would have to be here all weekend that means I will be buying lots of breakfast lunch and showers and laundry why im here. But the level of rudeness I won't be stopping here. I will be finding the next closest truck stop from now on. Being rude gets u no where then sarcastically saying have a blessed day. Smdh
  • CE
    christine elliott
    Nov 4, 2025
    5.0
    Clean,well stocked, excellent customer service arrived 05:30 11/4 parking is questionable parked bobtail waiting for load to be loaded at midnight 11/4 was asked to go by local driver @ 22:00 🤔 where do local drivers get the nerve to do that...nothing to do with pilot itself they are awesome 👌
  • TB
    Tory Bell
    Oct 26, 2025
    5.0
    Very clean store. Products were available and there wasn't no wait. friendly staff; Julia and keenon made my day greeting me and offering a laugh to keep me going on the road. I will return soon.
  • AC
    Andrés Castro
    Oct 19, 2025
    1.0
    This morning the manager of this store was rude and abusive just because I asked if I could use the bathroom since there was no power in the store, she was contemptuous when she told me that I couldn't use it, that I should go to another store and that I should please not pee on the floor of her store, really are you doing well "ma'am" just because you do it doesn't mean I should. The manager of this store should be sent to study and prepare herself on how to treat people, I don't understand how a "ma'am" who doesn't know how to serve people is hired for this position, they get upset because other nationalities come to do their job better. 🤦‍♂️

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.