AutoZone Auto Parts

Reviews

• CP

  Cheryl Pieper

  Apr 7, 2026
  1.0
  Today visited the AZ on Adams Road in Granger IN. Looking for a specific item, found but costs seemed excessive. But I needed it and purchased. Leaving store. I saw competitors business across street, so decided to check price. 50% less. Remembering AZ had “price marching” went back and was informed by Manager Maddex L. my item didn’t qualify- with no reasoning. He probably profiled me as an elderly, uniformed man. He made me feel dismissed and helpless with no recourse. I had been in this store dozens of times and saw the former mgr standing near by and asked him if he could help. He jumped right in and handled the situation. I’ve worked in customer service for 50+ years and this was one of the worst treatment and handling of a problem, by a manager, I have ever experienced. Thankful the former mgr was there to explain how to resolve.
• JB

  Jacob Benedict

  Jan 25, 2026
  5.0
  Corey N. Was amazing. Changed my battery in a snowstorm.
• SS

  Savannah Sullivan-Souza

  Jan 15, 2026
  5.0
  Keith was a great help with changing my battery - in the cold! Thank you!!
• EK

  Emily Kish

  Jan 14, 2026
  5.0
  Keith installed my new wipers in the cold snow today and got me safely on my way. Thanks!
• NH

  noel hamilton

  Jan 9, 2026
  5.0
  Corey helped me swap out a battery despite it being rather cold outside. Very polite and professional. He’s always very helpful when I come into the store.

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